Customer Sales Advisor/ Account manager
Location: Shrewsbury
Do you enjoy talking to people, building relationships and working in a fast-paced environment?
We're looking for a Customer Sales Advisor to join our team in Shrewsbury. This is a varied role where no two days are the same. You'll spend a lot of time speaking to our trade customers, keeping them engaged, building long-term relationships and helping them find the right products for every job.
Whether you're speaking to customers on the phone, welcoming them into the depot or visiting a customer's home to carry out measurements, you'll play a key role in helping your depot grow.
What's in it for you?
✔ Starting salary of £27,248, rising to £28,059 upon successful completion of your training
✔ Performance-based bonus
✔ Every Sunday off, plus only two half-day Saturdays per month
✔ Christmas closure from 24th December – 1st January
✔ 21 days annual leave, increasing with service
✔ Enhanced maternity and paternity leave
✔ Free Breakfast Fridays, team celebrations and regular company events
✔ Officially recognised as a Great Place to Work® (2025 & 2026)
What you'll be doing
- Building strong relationships with new and existing trade customers
- Calling existing customers to keep them engaged and identify new sales opportunities
- Preparing and following up quotes, enquiries and leads to maximise sales opportunities
- Helping customers choose the right products for their projects, in the depot, over the phone and during home measure appointments
- Managing customer accounts and encouraging repeat business
- Working closely with your depot team to deliver outstanding customer service
- Achieving depot sales targets and helping your depot grow
What we're looking for
✅ A confident communicator who enjoys talking to people and building relationships
✅ A positive attitude and a willingness to learn
✅ A proactive person who is comfortable making outbound calls
✅ A team player who takes pride in delivering excellent customer service
✅ Someone who enjoys sales and building long-term relationships
✅ Resilient, motivated and driven to achieve results
✅ A full UK driving licence
Why Clifton Trade Bathrooms?
At Clifton Trade Bathrooms, we don't just sell bathrooms – we build relationships with our trade customers and invest in our people.
With 58+ depots across the UK and ambitious plans for the future, we're one of the country's fastest-growing trade bathroom and tile businesses.
Our five cornerstones – Best Price, Best Quality, In Stock Range, Best Service and Best Team – are at the heart of everything we do. We're proud to be officially recognised as a Great Place to Work® because we've created a culture where people support each other, celebrate success and enjoy coming to work.
We work hard, celebrate success and genuinely enjoy what we do. From Free Breakfast Fridays and team events to recognising great performance, we've built a culture where people enjoy being part of the team.
If you're looking for a role where your hard work is recognised, your success is celebrated and you can build a career in sales, we'd love to hear from you.
Apply today and start your Clifton journey.
Clifton Trade Bathrooms is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#MP
Job Type: Full-time
Pay: £27,248.00-£28,059.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: In person
