Receptionist (Permanent Role)
Hours: 27.5 hours per week (5.5 hours per day, Monday to Friday)
Working Pattern: Shifts Between 7:45am to 6:40pm
Additional Hours: Regular overtime opportunities available (potential to increase to full-time hours)
Annual Leave: 5 weeks plus Bank Holidays
Start Date: Negotiable
Location: The Knoll Surgery, Frodsham
We are seeking a friendly, flexible, and reliable Receptionist to join our busy surgery team on a temporary basis, with the potential for a permanent position. This is a fantastic opportunity for someone who enjoys delivering excellent patient care as part of a supportive and professional team.
Key Responsibilities:
- Greeting and checking in patients at the front desk
- Signposting patients to the appropriate service or clinician
- Dispensing medication and handling payments for dispensing patients
- Booking appointments for GPs, nurses, physiotherapists, and other clinicians
- Managing workflow and tasks received from other departments
- Using systems such as EMIS, Excel, Word, and Office 365
- Ensuring effective communication with patients via appropriate channels
- Assisting with stock checking in clinical rooms
- Supporting day-to-day operations to help manage patient demand efficiently
What We’re Looking For:
- A team player with a strong focus on patient care
- Excellent communication and customer service skills
- Confidence using IT systems and multitasking in a busy environment
- Willingness to work flexibly and provide shift cover when needed
- Previous experience in a healthcare or customer-facing role is desirable but not essential
Additional Information:
- Shift rotas are usually published with a minimum of 2 months’ notice
- Frequent overtime opportunities
Job Types: Full-time, Part-time, Permanent
Pay: £12.92 per hour
Benefits:
- Bereavement leave
- Company events
- Company pension
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Experience:
- General Practice: 1 year (required)
Work Location: In person
