Monday – Friday
8.30am – 4.30pm
1 Hour unpaid Lunch
Purpose
To assist the Sales Manager in the smooth running of the sales office. Provide
secretarial and administrative support to facilitate initial enquiries into sales. Ensure
customer enquiries are dealt with in a professional and timely manner. Maintain our
operating system (MCS) to ensure paperwork is prepared and filed in line with our
internal working guidelines.
Primary responsibilities
- Liaise with customers via telephone, emails
- Respond to sales enquiries ensuring full and meaningful details have been forwarded to the Sales Manager for follow up
- Correspond with customers as per Sales Manager advice
- Communicate pricing and availability of plant machinery
- Communicate with customers to provide all relevant paperwork/contract prior to, and after delivery.
- Help expand the customer data base.
Skills/Qualifications
- IT literate (Google Mail / Google Docs / Excel / Libre (Word))
- Good communications skills with a polite and confident telephone manner
- Organised and methodical
- Ability to prioritise
- Customer driven
- Ability to learn MCS (full training will be provided)
Benefits
Pension contribution*
28 Days including Bank Holidays
Pay: From £12.71 per hour
Benefits:
Work Location: In person