Volunteer Role Overview
The Kitchen and Facilities Support Volunteer is a flexible, hybrid role that supports both the Kitchen and Housekeeping teams, moving between areas as operational needs require. The role plays an important part in helping to create a clean, safe, welcoming, and comfortable environment for children, families, visitors, staff, and fellow volunteers at Shooting Star Children’s Hospices. This non-clinical role requires enthusiasm, flexibility, reliability, and a positive attitude whilst always maintaining appropriate boundaries and confidentiality.·
4 hours a week/Fridays or Mondays with reasonable flexibility to cover other days as required.
This a non paid volunteer role for 18 years and over.
Duties and key responsibilities
Kitchen Support
· Assist with basic food preparation, including sandwiches, paninis, and salads.
· Maintain high standards of kitchen cleanliness and food hygiene.
· Wash up and clean away after food preparation and main meals.
· Keep the kitchenette area clean and tidy.
· Replenish refreshments such as tea, coffee, and squash.
· Support cooks with additional tasks as required.
· Follow food hygiene procedures and kitchen task lists.
Housekeeping Support
· Help maintain a clean, tidy, and welcoming hospice environment.
· Clean communal areas, corridors, bathrooms, toilets, and dining areas as directed.
· Work alongside the Care Team to promote a healthy environment.
· Report maintenance issues, faults, or disrepair to the appropriate team.
· Assist in maintaining housekeeping standards throughout the hospice.
Experience
Previous experience in catering, cooking, or restaurant environments is preferred but not required.
Familiarity with meal preparation and food safety standards is highly desirable
Hands-on kitchen experience involving food preparation or culinary tasks is advantageous
Knowledge of proper food handling, sanitation practices, and serving techniques is beneficial
Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Strong communication skills to coordinate with team members and support staff
Essential Skills and experience
· Ability to work effectively as part of a team.
· Good attention to detail.
· Initiative, reliability, and common sense.
· Friendly and approachable manner.
· Understanding of the importance of confidentiality and professional boundaries.
· Willingness to complete online Food Hygiene Training.
· Basic understanding of food preparation and hygiene standards.
Work Location: In person
