Customer Service Assistant – Sheffield – Immediate Start Available
Full-Time | On-Site | Monday to Friday with Optional Weekend Shifts
Are you passionate about helping people and delivering outstanding customer experiences? Do you enjoy working in a fast-paced environment where no two days are the same? If you're a confident communicator with a positive attitude and a customer-first mindset, we'd love to hear from you.
We are currently seeking a motivated and enthusiastic Customer Service Assistant to join our growing team in Sheffield. This is a fantastic opportunity for someone looking to develop their customer service, communication, and professional skills within a supportive and rewarding environment.
What You'll Be Doing
- Providing exceptional customer service and support
- Building positive relationships with customers and addressing enquiries professionally
- Assisting customers with products, services, and account information
- Resolving customer queries efficiently and effectively
- Maintaining accurate customer records and documentation
- Working collaboratively with colleagues to achieve team goals
- Supporting customer satisfaction and retention initiatives
- Representing the company in a professional and positive manner
What We're Looking For
- Excellent communication and interpersonal skills
- A friendly, approachable, and customer-focused attitude
- Strong problem-solving abilities and attention to detail
- Ability to work well independently and as part of a team
- Positive mindset and willingness to learn
- Strong organisational and time-management skills
- Previous experience in customer service, retail, hospitality, sales, or a customer-facing role is beneficial but not essential
What We Offer
- Immediate start available
- Full-time, permanent opportunity
- Monday to Friday schedule with optional weekend shifts
- Comprehensive training and ongoing support
- Career development and progression opportunities
- Fun, supportive, and inclusive team culture
- Performance recognition and growth opportunities
- Valuable experience within a thriving customer-focused business
Whether you're looking to begin your career in customer service or take the next step in a customer-facing role, this is an exciting opportunity to join a company that values enthusiasm, teamwork, and exceptional service.
Apply today for an immediate interview and become part of our growing Sheffield team.
Job Type: Full-time
Pay: £14.00-£16.00 per hour
Benefits:
- Company events
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
