We are looking for a part-time receptionist to join our small, friendly team for 12-16 hours per week.
The position will include a variety of administrative duties, clinical system administration, welcoming patients at the reception, dealing with online and telephone enquiries. etc.
This would suit someone who thrives in a busy environment, and who has experience in working with with a small team. A knowledge of SystmOne clinical software would be a definite advantage
Main duties may include the following:
- Dealing with patients queries
- Booking appointments
- Processing referrals
- Processing repeat prescriptions requests
- General IT administration
To be responsible for undertaking a wide range of receptionist and administrative duties. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Processing incoming and outgoing mail
- File and store records as required
- Photocopy documentation as required
- Process calling letters as requested
- Data entry of new and temporary registrations and relevant patient information
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Process referrals to external agencies such as secondary care
- Input data into the patients healthcare records as necessary
- Action GP2GP tasks
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
- Process incoming e-test results, ensuring they are referred to the relevant clinician
- Read code data on SystmOne
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested
- Support reception staff, providing cover during staff absence
- Book appointments
- Management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Complete opening and closing procedures in accordance with the duty rota
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Flexitime
- Sick pay
Ability to commute/relocate:
- Exeter EX4 2BH: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
