NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
To support clinical care by providing a comprehensive, accurate and timely outpatient and inpatient transcription service to clinicians and other clinical staff. The post holder will contribute to the delivery of high quality patient care by ensuring clinical correspondence and documentation are processed efficiently and in line with NHS standards, policies and procedures.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, and Working Pattern:
2 x Fixed Term Roles
Queen Elizabeth University Hospital, Govan Road, G51 4TF
36 Hours - Monday to Friday
Key responsibilities:
The Audio Typist will provide a comprehensive transcription and administrative support service to clinicians and the wider clinical team. Duties include the transcription of outpatient clinic dictation, medical letters, reports for external agencies such as the Department for Work and Pensions, and discharge summaries. The post holder will undertake data entry on clinical systems to support patient follow-up requirements, file clinic letters through Winscribe to the Clinical Portal (EPR), and ensure typing is completed within agreed quality standards and turnaround times. Additional responsibilities include providing telephone cover, scanning documents to the Clinical Portal, processing SCI Gateway referrals, printing typed correspondence and maintaining filing systems where required. The role also involves supporting a safe working environment, participating in Personal Development Planning and Review, complying with information governance legislation including GDPR and confidentiality requirements, undertaking statutory and mandatory training, and demonstrating NHS Scotland and NHSGGC values through a professional, respectful and patient-centred approach to work.
Knowledge, training, qualifications and/or experience required to do the job:
- Previous audio typing or medical transcription experience.
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Excellent keyboard and typing skills with a high level of accuracy.
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Good knowledge of administrative and clerical procedures.
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Experience of working with computerised systems and databases.
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Knowledge of Microsoft Office applications.
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Understanding of confidentiality and information governance requirements.
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Awareness of GDPR, Access to Health Records legislation, Freedom of Information legislation and Caldicott principles.
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Ability to prioritise workloads and meet deadlines.
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Strong communication and organisational skills.
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Commitment to undertaking all statutory and mandatory training requirements.
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Willingness to participate in Personal Development Planning and Review.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Anne McLean, Inpatient Waiting List/Admin Manager, 0141 451 5973, [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
