Commercial Business Relationship Manager - 35799
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Number of jobs available
1
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Region
North East, Yorkshire and the Humber
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City/Town
Leeds , Newcastle
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Building/Site
DEFRA GRP EA LEEDS LATERAL, LS11 9AT, DEFRA GRP EA TYNESIDE HOUSE, NE4 7AR
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Grade
Staff Grade 6
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Post Type
Fixed Term
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Role Type
Commercial
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Working Pattern
Full Time
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Salary Minimum
£54,940
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Closing Date:
17/09/2026, 23:55 hours
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Job description attachment 1
AM06 Assets Management, Grade 6
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Job description attachment 2
OFM_G6_Commerical Business Relationship Manager (1).pdf – 160KB Opens in a new window
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Candidate pack
Candidate Pack - 35799.docx – 6433KB Opens in a new window
Converted File Candidate Pack - 35799.docx.pdf – 2090KB Opens in a new window
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Security checks level
Basic Check
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Job description
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
This is an exciting opportunity for a commercially minded relationship manager to join a dynamic team and play a pivotal role in enabling the successful delivery of flood and coastal risk management programmes. This strategic role is key to supporting Risk Management Authorities (RMAs) through expert guidance, commercial insight and strong partnerships, helping them navigate commercial frameworks and deliver impactful projects.
The Commercial Business Relationship Manager (CBRM) role currently sits within the Commercial and Framework Management (CaFM) team, part of the Portfolio Management, Assurance and Commercial (PMAC) directorate in Flood and Coastal Risk Management (FCRM). As part of an exciting period of change, the team is preparing to move into a new RMA-focused business unit, creating opportunities to help shape the future of our support to partners and stakeholders.
Working closely with Framework Managers, commercial specialists and RMAs, you will build strategic relationships, facilitate the use of frameworks and provide the advice, connections and support needed to help RMA's deliver successful flood and coastal risk management projects.
We would be open to assignment options with other Risk Management Authorities (local authorities, internal drainage boards and others) and other government bodies.
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The team
CBST help RMA’s access and use frameworks to deliver flood and coastal risk management projects. Working closely with Framework Managers, commercial specialists, delivery partners and external stakeholders, we act as a central commercial interface, providing advice, guidance and connections needed to overcome barriers and achieve successful outcomes. As we transition into a new RMA-focused business unit, this is an exciting opportunity to join a team at the heart of partnership working and delivery.
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Experience/skills required
Essential qualifications and experience:
You will hold Chartered Membership of a recognised professional body (such as ICE, IMechE, CIWEM, MAPM, CIPS or MRICS) and Government Commercial Function Contract Management Capability Programme Foundation Accreditation, or be working towards achieving these.
You will have experience in framework and/or contract management, with a track record of delivering successful commercial outcomes, ideally within infrastructure, construction, flood and coastal risk management or environmental programmes.
You will be a confident relationship builder with excellent communication skills and experience of working collaboratively with a wide range of partners and stakeholders. You will be comfortable working independently, managing your own workload and balancing competing priorities. Experience of leading and supporting others, managing risks, driving continuous improvement, producing clear reports and presentations, and using Microsoft Office to support decision making is essential.
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Contact and additional information
Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development
The team is nationally dispersed, with some travel and occasional overnight stays. Base location is flexible within the Northeast Hub, with co-location in hub or partner offices as needed.
For further information please contact: [email protected]
Interviews due to take place w/c: 19th and 26th October 2026
#LI-DNI
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Length of contract
Up to 23 months
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Competence 1
Builds and Sustains Relationships
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Description
Develops and maintains effective working relationships
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Building and sustaining strategic relationships is central to the Commercial Business Relationship Manager role. Describe a time when you had to quickly establish and maintain effective relationships with multiple internal and/or external stakeholders to achieve a delivery objective. What approach did you take to build credibility, manage stakeholder needs, overcome any barriers, and achieve a positive outcome?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
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Competence 2
Influences and Persuades Others
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Description
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Commercial Business Relationship Managers often need to influence stakeholders with differing priorities to reach an agreed outcome. Describe a time when you identified a significant risk, issue or opportunity and needed to persuade others to support your proposed approach. How did you influence key stakeholders, manage differing views, and what was the outcome?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
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Competence 3
Achieves Results
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Description
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Commercial Business Relationship Managers often manage competing priorities, complex stakeholder requirements and delivery challenges. Describe a time when you took ownership of a piece of work or project and successfully delivered the required outcome. What obstacles did you encounter, how did you overcome them, and what was the result?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
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Role specific professional membership requirements
Chartered membership of a recognised professional body such as ICE, IMechE, CIWEM, MAPM, CIPS or MRICS. Government Commercial Function: Contract Management Capability Programme Foundation Accreditation.
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If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
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Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
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