We are Tropical Glass, a growing terrarium and houseplant business based in North London. We create and ship terrariums, DIY kits, plant gifts and workshop materials to customers across the UK.
We are looking for a reliable, organised and hands-on Warehouse Operative / Order Fulfilment Assistant to join our team. This role is mainly focused on picking, packing and dispatching customer orders accurately and efficiently, so previous warehouse, fulfilment or pick-and-pack experience is important.
You’ll be working in a busy but friendly studio and warehouse environment where attention to detail, teamwork and care with delicate products really matter.
Key Responsibilities
- Pick, pack and dispatch customer orders accurately and to a high standard
- Prepare products, components and materials for terrarium kits
- Check orders carefully before dispatch to reduce mistakes
- Receive, inspect and store incoming stock
- Help with stock organisation and basic inventory checks
- Keep the warehouse clean, tidy and well organised
- Handle delicate items, glassware, plants and packaging materials with care
- Support improvements to our packing and order fulfilment process
- Assist with general studio and warehouse tasks when needed
- Learn basic plant care and terrarium preparation, with training provided
- Provide friendly customer service to occasional studio visitors
What We’re Looking For
- At least 1 year of experience in a warehouse, fulfilment, pick-and-pack, dispatch or similar role
- Experience with e-commerce order fulfilment is a strong advantage
- Good attention to detail and pride in doing things properly
- Reliable, punctual and able to work at a steady pace
- Comfortable lifting and moving boxes as part of the role
- Organised, practical and able to keep your workspace tidy
- Able to work independently and as part of a small team
- Good communication skills and a positive attitude
- Comfortable around plants, soil, packaging materials and delicate products
- Ideally living within a 45-minute commute of our studio at N22 6AG
- Comfortable working in a studio with a friendly dog
About You
You don’t need to be a plant expert, as training will be provided. However, you should enjoy practical work, care about accuracy, and be happy working in a fast-paced environment where every order matters.
This role would suit someone who has worked in a warehouse, fulfilment centre, stockroom, retail stockroom, dispatch team or small e-commerce business and is looking for a stable full-time role in a growing company.
How to Apply
To apply, please email your CV to info[at]tropicalglass.co.uk with the subject line:
Warehouse Operative
In your email, please answer the following questions:
- Why are you interested in working with Tropical Glass?
- Please tell us about your warehouse, fulfilment, picking, packing or dispatch experience, including how many years of experience you have.
- What are your expectations of working with our company?
- What is your postcode?
Please note: previous warehouse, fulfilment or pick-and-pack experience is required for this role.
Applications without these answers may not be shortlisted.
Pay: £28,500.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
