Junior Network Support Engineer (Industrial Placement)
Location: London
Hours: 32 hours per week
Overview
Systematic Security Ltd is seeking a motivated and enthusiastic Junior Network Support Engineer to join its IT team. This placement opportunity is ideal for a student looking to gain practical experience in networking, IT infrastructure, and cyber security within a professional environment. The successful candidate will support the maintenance, monitoring, and security of the organisation's network infrastructure, provide technical support to users, assist with network projects, and contribute to technology improvement initiatives, including the deployment of AI-driven solutions where appropriate.
Responsibilities and Duties
The successful candidate will support the ongoing operation, reliability, and performance of the organisation's network infrastructure while helping to maintain a secure and stable networking environment across all business locations. Working closely with senior engineers, they will contribute to the delivery of IT and network-related projects and ensure that network documentation, asset records, and configuration information remain accurate and up to date.
The role involves monitoring network performance, identifying and resolving connectivity issues, and providing first-line and second-line support for network-related incidents and service requests. The successful candidate will assist with the installation, configuration, and maintenance of network equipment, including switches, routers, wireless access points, and firewalls, while also supporting the administration of user accounts, network permissions, and access controls.
Additional responsibilities include monitoring network traffic and system alerts, escalating issues where necessary, assisting with routine maintenance activities, software updates, and hardware replacements, and supporting server room operations to ensure equipment is maintained in accordance with company standards. The role also requires troubleshooting LAN, WAN, Wi-Fi, VPN, and internet connectivity issues, implementing network security best practices, and maintaining compliance with company policies and procedures.
The successful candidate will work collaboratively with colleagues across departments to support business operations and project delivery, provide professional and responsive technical support to users, and continuously develop their networking, infrastructure, and cyber security knowledge through practical experience and training.
Qualifications
Applicants should be studying towards, or have recently completed, a degree, apprenticeship, or relevant qualification in Networking, Information Technology, Computer Science, Cyber Security, or a related discipline. CCNA (Cisco Certified Network Associate) certification or equivalent networking knowledge is desirable, while CompTIA Security+ certification would be advantageous.
Candidates should possess a basic understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching, and wireless networking. Knowledge of network security principles, Windows operating systems, Microsoft 365, Microsoft Office applications, and network hardware such as switches, routers, firewalls, and wireless access points is desirable.
The ideal candidate will demonstrate excellent communication skills, strong organisational abilities, attention to detail, and the ability to work both independently and as part of a team. Previous IT support, networking, or cyber security experience is desirable but not essential. Above all, candidates should possess a willingness to learn and develop technical skills within a fast-paced and evolving technology environment.
Placement Eligibility
Applicants must be currently enrolled on a recognised undergraduate sandwich-year programme or an MSc programme that includes a placement year. Candidates must be eligible to undertake a 10–12 month placement as part of their academic course requirements and may be required to provide confirmation of placement eligibility from their university.
Benefits
We are committed to supporting the professional development of our placement students and offer a comprehensive training programme designed to develop technical and professional skills. Employees benefit from ongoing support and mentoring, opportunities for career progression, a company pension scheme, employee recognition initiatives, and access to employee assistance programmes that provide confidential support for personal and work-related matters.
Join Systematic Security Ltd and become part of an inclusive, collaborative, and supportive workplace where you can gain valuable industry experience and develop the skills needed for a successful career in networking and technology.
This version reads much more like a professional Indeed/LinkedIn placement advert and is closer to the style used by larger UK employers.
Pay: £26,000.00-£28,000.00 per year
Language:
- Fluent English (required)
Work Location: In person
