Qualifications
Job Summary
We are seeking a dedicated Team Member to join our dynamic front of house team. This role involves providing exceptional service and ensuring smooth operations. The ideal candidate will have a passion for good customer service, excellent time management skills, and experience in a hotel environment. We are looking for someone local to our hotel with flexible working hours to fill in for gaps in our current staffing rota.
Duties
- Opperate the PMS system, taking payments checking in/checking out routines.
- Interact with OTAs such as booking.com, expedia, etc.
- Prepare and grab and go breakfast bags in accordance with company standards, ensuring quality and presentation.
- Assist with food safety procedures, including proper storage, handling, and sanitation practices.
- Engage with guests in a friendly and professional manner
- Support the team in maintaining cleanliness and organisation of the preperation kitchen and dining areas.
- Manage time effectively to ensure timely service during busy shifts.
- Collaborate with team members to ensure efficient operations and guest satisfaction throughout the shift.
Qualifications
- Previous hotel experience is absolutely required.
- Knowledge of PMS systems, taking payments checking in/checking out routines.
- Knowledge of food safety standards and procedures is desirable.
- Basic maths skills for handling transactions and order accuracy.
- Strong time management skills to handle multiple tasks efficiently during busy periods.
Pay: £12.71 per hour
Work Location: In person
