Job summary
An exciting opportunity has arisen for an enthusiastic and experienced Office Manager to join our friendly and supportive GP practice.
This is an excellent opportunity for an organised and proactive individual with strong office management or healthcare administration experience. Previous GP practice experience would be advantageous, although applications from candidates with relevant management experience are welcomed. The ideal candidate will be seeking a full-time position; however, part-time applications will also be considered.
Reporting to the Senior Management Team and working closely with the GP Partners, clinicians and administration teams, you will play a key role in ensuring the smooth day-to-day running of the practice and supporting the delivery of high-quality patient care.
Main duties of the job
The successful candidate will be responsible for the day-to-day operational management of the practice, leading and supporting the administration and reception teams to ensure an efficient, responsive and patient-focused service.
Key responsibilities will include:
- Leading, supervising and supporting the administration and reception teams.
- Managing HR matters including recruitment, induction, appraisals, performance management and sickness absence.
- Ensuring the smooth day-to-day operation of the practice.
- Monitoring and supporting the achievement of contractual, quality and performance standards.
- Working closely with the Senior Management Team and GP Partners on service improvement and operational projects.
- Effectively prioritising competing demands, delegating work appropriately and meeting deadlines.
- Promoting excellent patient service and fostering positive working relationships across the multidisciplinary team.
This is a pivotal leadership role within the practice and requires excellent organisational, communication and interpersonal skills. You will be approachable, calm under pressure and able to motivate and support a busy team while maintaining a positive working environment.
Salary will be dependent on experience.
**Please note that the salary range displayed on the advert is an Indeed-generated salary and may not be reflective of the salary offered.**
About us
Park Practice is a friendly, forward-thinking GMS practice providing high-quality primary care to approximately 13,500 patients in Eastbourne.
Our multidisciplinary team includes:
- 7 GP Partners
- 5 Salaried GPs
- 1 Nurse Practitioner
- 2 Paramedic Practitioners
- Practice Nurses
- Healthcare Assistants and a Phlebotomist
- Experienced management and administration teams
We have recently introduced a modern digital triage model to improve patient access while maintaining continuity of care and delivering safe, efficient and patient-centred services.
The practice is currently rated Good by the Care Quality Commission and is committed to continuous improvement, innovation and providing excellent care to our local community.
We reserve the right to close this vacancy early should a sufficient number of suitable applications be received.
Additional Information
Please note that we do not employ staff who are registered as patients at the practice. Any offer of employment will therefore be conditional upon registration with another GP practice.
Park Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Job description and person specification are on our website: www.parkpractice.co.uk
Pay: £29,016.00-£31,544.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
