Due to continued growth, we are seeking a Parts & Service advisor, working for a family run business, as part of a happy and friendly team.
This job is based at our Subaru, Isuzu & GWM dealership in Kirriemuir and the successful applicant will be working over many different areas of the business.
The successful applicant will be a general all-round business ambassador and team player!
A snapshot of what the job entails:
- First point of contact within the business when answering the telephone
- Responding to e-mail enquires and enquiries through our DMS portal
- Assisting the Service, Parts, and Vehicle Rental teams where required
- Moving vehicles in and around our premises, also collect and deliver vehicles
- Local parts deliveries when required
- Working closely with workshop team to achieve goals
- Accurate communication between workshop & parts team.
- Meeting and greeting customers, with a cheerful and welcoming manner
- Dealing with customers, listening to their queries and handling accordingly
- Estimating vehicle repair costs within the workshop and contacting customers
- Keeping high cleanliness and tidiness of reception areas, as per dealer standards
- General franchise documentation processing
- Scheduling appointments
What are we looking for?
- Excellent communication skills
- Empathetical approach to customers
- All round team player
- Positive 'Can-Do' attitude towards customers and team members
- Warm and welcoming personality
- Quality and reliability, committed to providing high quality work
- Smart appearance
- PC literate
Job Types: Full-time, Permanent
Pay: From £27,040.00 per year
Benefits:
- Company pension
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: In person
