Reporting to : Dean Randle – Technical Manager.
This role is twofold, covering both test management and operations for an existing team, responsible for a transactional and financial web portal application, which is permanently expanding. The environment is one of support and encouragement to learn, evolve and contribute to the high performance and quality software tools we develop. Whilst also ensuring the consistent and reliable operation of the development work, tests and production environments.
The role of Operations Manager; has a primary responsibility that the Corporate LinX eXchange (CLeX) web portal is available and functional for our customers.
The Test manager role will also :
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Work with development to ensure QA is effectively targeted and is part of the entire development process.
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Participate in SCRUMs.
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Be responsible for the design and implementation of automated testing.
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Ensure test documentation is adequate and accurate.
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Develop and implement standards and processes for the test function and their integration with development processes and standards.
The operations manager role will :
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Be responsible for the operational environment:
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Develop, implement, improve and report on Operational processes.
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Fault and systems logging/reporting and resolution.
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Operational usage and forecasting needs.
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Backup regime is appropriate and tested.
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Ensure the operational environment is adequate for current and future needs in a timely and cost effective manner.
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Managing the team
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Staff appraisals
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Training needs analyses and implementation.
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Contributing to key strategic decisions:
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Product development requirements and priorities.
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Budget planning.
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Solution Architecture, technologies and standards.
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Project and Release planning.
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Organisational strategies, policies and practices.
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Develop Business Continuity and contingency plans:
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Develop and test plans to ensure that the production environment can be maintained in view of readily anticipated disruptive events.
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Act as primary point of contact/escalation with key clients.
CLX is investigating establishing a 3rd party to act as a first call help desk/support centre. The operations manager will play a key role in the selection, implementation and follow up of this important relationship.
Key Experience :
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Web application QA and testing.
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Developing automated tests for web applications in the technologies we use.
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Managing Websites and Servers
Desirable Experience :
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Working in a small team
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Agile and Scrum development methodology
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Working in Finance, AR, AP, purchasing, especially in an e-commerce context
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Hardware and network support and maintenance
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Mercurial
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Relevant Degree
Key development technologies in use :
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ASP.Net and MVC
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C#
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.Net Framework 4
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SQL Server
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MS Visual Studio, Source Safe, etc.
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XML
Important technologies :
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XSLT
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Javascript (and JQuery)
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LlBlGen
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PDF creation
The Role requires working closely with a small but dynamic team. Team chemistry will be as important as skills. As a member of this team you will be expected to become familiar with all parts and technologies of the application and to gain skills to enable support, maintenance and extension of the application.
A key focus has been development of a solid architecture and contributions to the design and implementation of this architecture are welcomed and expected.
As part of a small team the opportunity to influence the culture and processes is great and the successful person will contribute positively to this.
Situated in West Portway in Andover.
The job is also flexible, allowing work from home on a regular basis.
Commutable locations :
Andover, Basingstoke, Newbury, Salisbury, Southampton, Swindon, Winchester.
