Job Overview
We are seeking a diligent and detail-oriented Credit Controller to join our finance team. The successful candidate will be responsible for managing the organisation’s credit processes, ensuring timely collection of outstanding payments, and maintaining positive relationships with clients. This role offers an excellent opportunity to develop your career within the financial services sector, contributing to the organisation’s cash flow management and overall financial health.
Duties
- Monitor and manage customer accounts to ensure timely collection of outstanding debts
- Contact clients via telephone, email, or letter to follow up on overdue payments
- Maintain accurate records of all collection activities using accounting software
- Analyse customer accounts to identify potential credit risks and escalate issues as necessary
- Collaborate with the sales and finance teams to resolve billing discrepancies and disputes
- Conduct data entry related to account status updates and payment histories
- Assist in the preparation of reports on receivables and ageing analysis for management review
- Support accounts payable processes where required, ensuring smooth financial operations
- Utilise telemarketing skills to communicate effectively with clients and negotiate payment arrangements
- Uphold professional phone etiquette when liaising with clients and internal teams
- Ability to understand escalation methods including CCJ‘s and other legal processing
Qualifications
- Proven experience in a similar role within financial services or credit control environment
- Strong analysis skills with the ability to interpret financial data accurately
- Familiarity with accounting software and data entry procedures
- Excellent communication skills, demonstrating professional phone etiquette and interpersonal abilities
- Knowledge of accounts payable processes is advantageous but not essential
- Experience in telemarketing or customer outreach is desirable
- Organised with strong attention to detail and the ability to manage multiple priorities effectively
This position offers a dynamic work environment where your organisational skills and financial expertise will be valued. We welcome applications from candidates eager to contribute positively to our organisation’s financial stability.
**All Applications must be submitted via Indeed only. Please do not call us to apply, you will be notified if you are successful**
Pay: £22,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site parking
- Work from home
Work Location: Hybrid remote in Ruislip HA4 0QP
