We are seeking enthusiastic and customer-focused Waiting Staff to join our team at our Framwellgate Moor branch. The successful candidate will play a key role in delivering excellent customer service, ensuring guests receive a warm welcome and an enjoyable dining experience.
Key Responsibilities
- Greet customers in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to guests promptly and courteously.
- Deliver exceptional customer service and ensure high levels of customer satisfaction.
- Maintain a clean, safe, and organised working environment.
- Assist customers with enquiries regarding menu items and allergen information where appropriate.
- Process card and cash payments confidently and accurately.
- Work collaboratively with team members to ensure smooth restaurant operations.
Person SpecificationEssential Skills and Qualities
- Friendly, positive, and approachable personality.
- Strong communication and interpersonal skills.
- Passion for delivering outstanding customer service.
- Ability to build rapport and engage confidently with customers.
- Reliable, flexible, and able to work effectively in a fast-paced environment.
- Ability to handle cash and card transactions accurately.
Working Hours
As this role is within the hospitality industry, flexibility is required, including availability to work weekends and occasional late shifts.
Benefits
- Permanent part-time position.
- Opportunity for additional hours through overtime.
- Friendly and supportive working environment.
- Opportunity to develop customer service and hospitality skills.
Job Types: Part-time, Permanent
Pay: Up to £13.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Shift:
- 10 hour shift
- 8 hour shift
Application question(s):
- What is your shift availability?
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
