Job Summary:
We are looking for a motivated and organised individual to join our team as a Receptionist / Telesales Executive. This hybrid role combines front desk responsibilities with customer engagement and lead generation. You will be the first point of contact for visitors and clients, embodying the company’s core values while ensuring a professional and welcoming experience both in person and over the phone.
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person or department
- Answer, screen, and forward incoming calls in a professional manner
- Provide accurate information in person, via phone, and by email
- Perform clerical duties such as filing, photocopying, and managing mail and deliveries
- Engage with potential clients over the phone to generate quality leads
- Build and maintain positive relationships with customers
- Work towards set sales and service targets
- Represent the company’s brand values in all communications
Skills & Attributes:
- Excellent typing and data entry skills
- Strong organisational and administrative abilities
- Confident and articulate telephone manner
- Excellent people and customer service skills
- Ability to multitask and prioritise effectively in a fast-paced environment
- Target-driven mindset with a positive attitude
- Proficient in computerised systems and record keeping
- Previous telesales or customer service experience preferred, but not essential
What We Offer:
- A dynamic and supportive office environment
- Ongoing training and career development opportunities
- The chance to grow within a results-driven, customer-focused business
If you are enthusiastic, professional, and eager to develop your career, we would love to hear from you.
Job Type: Full-time
Benefits:
Work Location: In person
