Clearview Glaziers are a leading supplier and installer of high-quality windows, doors, and glass products. Due to continued growth, we are looking for a motivated and organised Receptionist/Administrator to join our busy office team.
This is a varied role, ideal for someone who enjoys speaking with customers as well as coordinating daily operations. You will be responsible for scheduling installations, repairs, and service work, ensuring excellent communication between customers, engineers, and the office team.
Key Responsibilities:
- Make outbound calls
- Schedule and allocate daily jobs to fitting, repair, and service teams
- Coordinate appointments and manage engineer diaries efficiently
- Liaise with customers regarding appointments, quotations, and job updates
- Communicate with installation teams, repair engineers, and office staff
- Monitor job progress and adjust schedules where required
- Maintain accurate records of customer interactions, bookings, job status, and customer information
- Support general office administration where needed
Required Skills & Experience:
- Previous experience in outbound calling, scheduling, planning, or office coordination preferred but not essential
- Confident and professional telephone manner with excellent communication skills
- Strong organisational and time management skills
- Ability to work efficiently in a fast paced office environment
- Confident using CRM systems
- Reliable, professional, and able to prioritise workload
- Positive attitude with a proactive approach to customer service
Working Hours:
Monday to Friday, 07:30 to 16:30
Salary:
£28,000 to £32,000 p/a
What We Offer:
- Full-time, stable employment
- Supportive team environment
- Opportunity to develop within a growing company
- Professional working environment
- Full training provided on our systems and processes
This role is ideal for someone who enjoys building relationships with customers, keeping work organised, and playing a key role in the smooth day-to-day running of a busy glazing business.
If you would like to apply for this role, please click apply or email your CV to [email protected]
Pay: £28,000.00-£32,000.00 per year
Benefits:
Work Location: In person
