Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
We are seeking a driven and results-oriented Senior Telesales Executive to join our high-performing Network Sales team. This is an exciting opportunity for a sales professional who thrives in a fast-paced, target-driven environment and is passionate about winning new business within the SME market. In this role, you will be responsible for generating, managing, and converting your own sales pipeline, engaging with prospective clients via phone and video, and delivering against ambitious volume and revenue targets. You will focus on SME opportunities managing up to 75,000 shipments per year, ensuring a seamless onboarding experience and long-term client success.
What you’ll be doing:
- Build and manage a high-quality prospect pipeline to achieve monthly, quarterly, and annual sales targetsProactively generate new business leads within your assigned territory
- Deliver against all KPIs and productivity targets
- Accurately record all sales activity using the EVRi CRM systemManage the full sales cycle from lead generation to onboarding and go-live
- Ensure new clients are successfully onboarded in line with agreed timelinesEquip new customers with the tools, processes, and knowledge required to self-serve effectively
What you’ll bring to the role:
- 2 years of exceeding targets in a Telesales role
- An excellent understanding of e-Commerce and the SME marketplaceExcellent verbal and written communication skills
- Professional and IT literature with a good knowledge of Microsoft Office
- Organised, proactive, energetic, hungry to succeed
- Creative problem-solving skills including negotiation and conflict resolution
- Able to forge relationships with the internal stakeholders
- Customer focused and has excellent communication skills
- Able to constructively challenge a diverse range of stakeholders
Evri Group for everyone
We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
At Evri Group, everyone is welcome.
