Job Summary
Join our expanding dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth clinic operations. Your proactive approach and excellent communication skills will help create a friendly environment that encourages patient loyalty and confidence. This paid position offers an exciting opportunity to develop your administrative expertise within a caring healthcare setting.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments efficiently using our practice management software
- Manage patient records accurately, ensuring confidentiality and compliance with privacy regulations
- Handle incoming calls, respond to inquiries, and provide information about dental services and procedures
- Collect payments, process insurance claims, and verify patient insurance details
- Coordinate with dental staff to ensure timely flow of patient care and appointment scheduling
- Maintain a clean, organized reception area that reflects professionalism and friendliness
Requirements
- Previous office experience or administrative experience in a healthcare or customer service setting preferred
- Excellent communication skills with a friendly, professional demeanor
- Strong organizational skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Proficiency in office software such as Microsoft Office Suite or practice management systems
- Ability to handle sensitive information discreetly and maintain confidentiality
- A proactive attitude with a desire to contribute positively to team dynamics
This role is perfect for motivated individuals eager to grow their administrative skills while making a meaningful difference in patients’ lives. Join us and be part of a supportive team dedicated to delivering exceptional dental care!
Pay: £25,881.00-£27,490.32 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
