My client is an award-winning alternative lender in the consumer funding space with a expertise within B2C funding, probate & family law lending (HNW focused)
Trading since 2018, they are a profitable company now entering the next phase of the growth journey, Its an exciting time to join them after £100M funding line has closed – (combination of both Equity and Debt) in 2025 which enabled automation & tech developments ensuring competitive offering, deal turnaround and reputation so far in 2026…
We are now looking for talented portfolio manager to report into Head of Credit & focus on ownership & development 2 case managers and loan portfolio
- Owning the loan book day-to-day – ensuring all material cases are actively managed, risks are identified early, and there are no “unknown unknowns”
- Driving case-level inputs into credit and funder reporting – ensuring portfolio reporting reflects the true risk position, not outdated assumptions
- Applying a risk-weighted view across the portfolio – prioritising time and resource based on exposure, risk, and likely outcomes
- Owning strategy for complex or high-risk cases – defining approach, making decisions (e.g. pursue vs settle), and ensuring execution aligns to desired outcomes
- Improving recoveries decisions and cost control – including risk/cost analysis of enforcement actions and oversight of legal spend Leading the Case
- Management and Recoveries functions – providing functional leadership to the Case Management Lead and Recoveries Lead, setting direction, driving accountability, and managing performance across both teams
- Building a more scalable Loan Operations function– improving processes, workflows, and system usage (Salesforce + other tools), reducing reliance on individuals
Requirements:
- Experience in lending, financial services, or legal environments
- Exposure to recoveries, restructuring, or enforcement processes
- Experience working with loan management systems or operational workflows (e.g. Salesforce-based lending platforms, Phoebus, Mambu, nCino, Aryza, or similar)
- Background in consulting or fast-scaling businesses
- Experience using AI tools within a lending, legal, or financial services context
