Job Overview
We are seeking highly organized, proactive Dental Laboratory Coordinator / Administrator to join our team! In this role, you will serve as the central hub for managing daily coordination within the dental laboratory, ensuring seamless communication between staff, clients, Your energetic approach will help streamline workflows, coordinate laboratory activities, and maintain an efficient administrative environment, booking in and invoicing out the work of the laboratory,
Duties
- Coordinate the daily workflow, working closely with the dental laboratory teams, schedule laboratory work
- Serve as the primary point of contact for clients, phone and email with professional phone etiquette, liaise with dental practices regarding case requirements.
- Manage incoming orders, data entry, and record-keeping using Lab trac software
- Invoicing out all completed work on Lab trac software
- Packaging of work for postage and delivery drivers
- Communication with delivery drivers on new case collections
- Support stock ordering and distribution to teams
- Preparing packaging materials and labels
- Maintaining reception appearance
- Ensure accurate data entry and clerical documentation.
Requirements:
- Excellent organizational & administrative skills with attention to detail
- Strong IT skills including proficiency in Microsoft Office
- Excellent communication skills
- Prior administrative experience in a healthcare or dental setting is preferred but not required
- Exceptional phone etiquette with the ability to communicate clearly and professionally
- Ability to perform data entry efficiently with high accuracy.
- Demonstrated ability to multitask in a fast-paced environment
- Handle customer concerns professionally and proactively.
- Desirable :
- Previous experience working in a dental laboratory or dental practice
- Knowledge of dental workflows and terminology
- Accounts knowledge
Pay: Up to £12.71 per hour
Expected hours: 18.0 – 30.0 per week
Benefits:
Ability to commute/relocate:
- Nottingham NG16 1EY: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
