Overview
We are seeking a dedicated and detail-oriented Treatment Coordinator. In this pivotal role, you will serve as the primary point of contact for patients, guiding them through their treatment journey and ensuring they receive the highest level of care. The ideal candidate will possess strong organisational skills, a friendly demeanour, and the ability to work effectively in an office environment.
Responsibilities
- Serve as the first point of contact for patients, providing exceptional customer service and support.
- Schedule and coordinate patient appointments, ensuring efficient use of resources.
- Maintain accurate patient records and documentation in compliance with privacy regulations.
- Communicate treatment plans and options clearly to patients, addressing any questions or concerns.
- Collaborate with healthcare professionals to ensure seamless patient care and treatment continuity.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Follow up with patients post-treatment to gather feedback and ensure satisfaction.
Qualifications
- Previous experience in a healthcare or dental office setting is preferred.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills, with a focus on patient interaction.
- Proficiency in using office software and electronic health record systems.
- A compassionate approach to patient care, demonstrating empathy and understanding.
- Ability to work well within a team environment while also being self-motivated.
If you are passionate about providing outstanding patient care and thrive in a dynamic office setting, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.
Pay: £15.00 per hour
Expected hours: 42.5 per week
Work Location: In person
