Administration & Clerical Assistant, Band 2
1 WTE Band 2, Part time hours considered
Gloucestershire Hospitals NHS Trust. (permanent)
We are looking for an Administration & Clerical Assistant to provide a comprehensive administration and clerical service for the Dietetic Department. This post also involves maintaining an effective front line administrative service to manage patient contacts and appointments.
Our administration team underpins the success, efficiency and effectiveness of the Dietetics Team and reflects the professional ethos of the service. This role provides a great opportunity to develop your administration skills and to join our large, friendly department.
The post-holder will provide an efficient, confidential and professional administration & clerical service to the Nutrition & Dietetic Department. This will include secretarial support to enable provision of patient care and speciality services.
We are looking for good communication and organisational skills, ability to multi-task and someone who is proactive in supporting the delivery of a quality service. You will be motivated in assisting the Administration & Clerical team in achieving their aims by maximising productivity to deliver on targets and respond to the changing demands of the Nutrition & Dietetics Service.
You will need to work flexibly as part of a team and liaise with professionals at all levels. There may be a requirement for cross site working in order to meet the demands of the role.
Please See the full job description attached for further details and the person specification.
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county with over 9,000 staff. We offer many benefits including a generous annual leave allowance, access to the NHS Pension Scheme, access to our health and well-being hub, two on-site nurseries.
We provide acute and outpatient hospital services from Cheltenham General and Gloucestershire Royal Hospitals with some outreach into community settings.
The Nutrition & Dietetic dept provides nutritional care to prevent and treat a range of illnesses and disease. Our department consists of Dietitians, Dietetic Assistant practitioners/ Support Workers and Nurses working actively with our administrative team.
This is an exciting opportunity to build on your existing skills in a culture of development and innovation. We also value everyone’s contribution in supporting the high-quality person-centred care we pride ourselves on.
Gloucestershire is a great area of the country in which to live with many areas of outstanding natural beauty.
There is a bus which runs between hospital sites and is free for NHS staff upon production of hospital ID badge.
You will:
- be supporting delivery of a consistent and effective administration/clerical service, demonstrating time management and prioritisation skills.
- need a comprehensive understanding of hospital patient systems (Trak, E-Referral, Infoflex) or a high level of knowledge and skills of non-healthcare administration systems.
- demonstrate previous admin & clerical experience
- book patient appointments efficiently, in line with guidelines to optimise clinics
- type clinic letters via digital dictation
- work flexibly to ensure that administration work is performed to a high standard and in line with changing priorities
- enable effective records management
- have good communication skills and be able to liaise effectively and efficiently with patients and Healthcare workers
Informal enquiries are very welcome
Additional Contact Details
Georgia Hale, Senior Admin Assistant 0300 422 5506 or Amicia Webster, Senior Admin Assistant 0300 422 3460.
