About the Role
This role is suitable for someone with experience in museums, heritage, events, cultural programming, education or community engagement who enjoys turning ideas into well-organised and memorable visitor experiences.
Key Responsibilities
Event Planning: Coordinate museum events, workshops, talks, family activities and public programmes from initial concept through delivery.
Programme Development: Support the development of an annual programme of cultural and heritage activities.
Event Scheduling: Maintain clear event calendars, timelines and delivery schedules.
Public Programmes: Develop activities that encourage visitors to explore museum collections, local history and cultural themes.
Community Events: Coordinate programmes designed to involve local residents and community organisations.
Educational Activities: Support workshops and learning sessions for schools, families and community groups.
Event Logistics: Coordinate room layouts, equipment, materials, signage and visitor-flow requirements.
Speaker Coordination: Liaise with guest speakers, facilitators, performers and external contributors.
Supplier Coordination: Work with suppliers and service providers to arrange equipment, materials and event support.
Booking Management: Coordinate registrations, reservations and attendance information for programmed activities.
Visitor Communication: Provide clear information to visitors regarding programme schedules, access arrangements and event requirements.
Event Promotion: Work with marketing and communications teams to promote upcoming programmes.
Programme Content: Assist with developing event descriptions, visitor information and promotional materials.
Community Partnerships: Build relationships with schools, charities, heritage groups and other local organisations.
School Engagement: Coordinate visits and activities for educational institutions where required.
Family Programming: Develop accessible and engaging activities for children and family audiences.
Heritage Interpretation: Support programmes that communicate local history and museum themes in an engaging way.
Collections Collaboration: Work with collections staff to incorporate appropriate objects and stories into events.
Exhibition Programming: Develop public activities that complement temporary and permanent exhibitions.
Volunteer Coordination: Support volunteers involved in programmes and visitor events.
Volunteer Briefings: Ensure volunteers receive clear information regarding their event responsibilities.
Accessibility: Consider accessibility requirements during event and programme planning.
Inclusive Programming: Support activities designed to reach a broad and diverse range of audiences.
Risk Assessments: Assist with preparing event-specific risk assessments and operational plans.
Health and Safety: Ensure event activities follow relevant health and safety procedures.
Event Setup: Coordinate preparation of spaces before activities begin.
Event Delivery: Provide on-site coordination during programmes and public events.
Event Close-Down: Ensure spaces are returned to appropriate operational condition following events.
Attendance Monitoring: Maintain accurate records of programme participation and visitor numbers.
Visitor Feedback: Gather and review feedback from event attendees.
Programme Evaluation: Assess event outcomes against agreed objectives.
Performance Reporting: Prepare summaries of attendance, engagement and programme outcomes.
Budget Monitoring: Track event-related expenditure and support budget management.
Purchase Coordination: Arrange approved materials and supplies for events.
Programme Documentation: Maintain accurate event plans, schedules, contact records and supporting documentation.
Forward Planning: Identify upcoming opportunities for seasonal and themed programming.
Local Heritage Events: Support programmes connected to local history, anniversaries and community heritage.
Special Events: Coordinate evening events, launches and occasional special programmes.
External Venues: Support activities delivered at community or partner locations where required.
Stakeholder Meetings: Participate in planning meetings with internal and external partners.
Marketing Coordination: Provide programme information and deadlines to communications colleagues.
Digital Programmes: Support online or hybrid heritage activities where appropriate.
Event Resources: Develop and maintain reusable event materials and programme resources.
Quality Standards: Ensure programmes are delivered professionally and consistently.
Issue Resolution: Respond calmly and practically to operational issues during live events.
Documentation Review: Ensure event information remains accurate and current.
Continuous Improvement: Use visitor feedback and programme results to improve future activities.
What We Are Looking For
Experience: Previous experience in museums, heritage, events, arts, education, tourism, visitor attractions or community programming.
Event Coordination: Practical experience organising events, workshops or public-facing activities.
Programme Planning: Ability to manage activities from initial planning through delivery and evaluation.
Visitor Focus: Strong understanding of creating positive and engaging visitor experiences.
Heritage Interest: An interest in museums, culture, history or community heritage.
Community Engagement: Confidence working with schools, local groups and community organisations.
Organisation: Strong planning and time-management skills.
Multi-Tasking: Ability to coordinate multiple events and deadlines simultaneously.
Communication: Clear and professional written and verbal communication skills.
Stakeholder Coordination: Confidence liaising with staff, volunteers, suppliers and external contributors.
Event Documentation: Ability to maintain accurate plans, schedules and attendance records.
Budget Awareness: Comfortable monitoring routine event costs and expenditure.
Problem Solving: Ability to respond effectively to last-minute event changes or operational issues.
Creativity: Ability to contribute practical and engaging programme ideas.
Attention to Detail: Careful approach to event logistics and visitor information.
Teamwork: Ability to collaborate effectively with colleagues across different museum functions.
Independence: Comfortable taking responsibility for assigned programmes while seeking support when required.
Digital Skills: Good working knowledge of Microsoft Word, Excel, Outlook and standard administrative systems.
Flexibility: Willingness to work occasional evenings or weekends when programmes require it.
Professional Development: Commitment to developing knowledge of museum programming, visitor engagement and heritage services.
Pay: £2,800.00-£3,200.00 per month
Work Location: In person
