Job Overview
We are seeking a proactive and experienced Assistant Manager to support the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to contribute to a dynamic team in a fast-paced environment, ensuring smooth service delivery and maintaining high standards of food safety and hospitality.
Responsibilities
- Assist the Manager in overseeing daily restaurant or hotel operations, ensuring efficiency and quality standards are met.
- Supervise and motivate team members, including front-of-house staff such as servers and baristas, as well as kitchen personnel involved in food production.
- Coordinate food preparation and cooking activities, ensuring timely delivery of dishes that meet quality standards.
- Support staff training programmes related to food safety, hygiene, and customer service best practices.
- Manage reservations, organise staffing schedules, and oversee service flow during shifts.
- Ensure compliance with health and safety regulations across all areas of the establishment.
- Handle customer enquiries or complaints professionally to maintain high levels of satisfaction.
- Assist with stock control, ordering supplies, and maintaining cleanliness throughout the premises.
Requirements
- Proven supervising experience within a restaurant, hotel, or hospitality environment.
- Strong knowledge of food preparation, cooking techniques, and kitchen operations.
- Experience in food safety protocols and food production processes.
- Excellent team management skills with the ability to lead by example and motivate staff.
- Background in culinary arts or hospitality management is highly desirable.
- Familiarity with restaurant or hotel service procedures including serving standards.
- Leadership qualities with a focus on organisation, communication, and problem-solving skills.
- Previous experience working in a fast-paced environment such as a restaurant or barista setting is advantageous.
- A personable attitude with the ability to work collaboratively within diverse teams.
This position offers an engaging environment for professionals passionate about hospitality and culinary excellence, providing opportunities for growth within our organisation while maintaining high standards of service delivery.
Pay: £28,000.00-£32,000.00 per year
Benefits:
Work Location: In person
