Company Description
We are a trusted, independent letting agency with over 20 years of combined experience in residential lettings and property management. We specialise in the management of HMOs, single-let properties, and student accommodation.
As a family-run business, we pride ourselves on providing exceptional service to both landlords and tenants. Due to continued growth, we are looking for a motivated Lettings Assistant to join our friendly team.
The Role
An exciting opportunity has arisen for a Lettings Assistant to join our office based in Bedhampton, Havant. We manage a large portfolio of residential properties across Portsmouth and the surrounding areas.
We're looking for someone who is enthusiastic, organised, and eager to develop their skills while growing with the company. This role offers genuine opportunities for career progression, increased responsibility, and the chance to build a long-term career within a supportive team.
Key Responsibilities
· Coordinate maintenance requests and liaise with contractors to ensure issues are resolved promptly.
· Respond to tenant enquiries, complaints, and maintenance issues in a professional and timely manner.
· Assist with the day-to-day management of our residential property portfolio.
· Conduct property viewings to minimise vacant periods.
· Complete pre-tenancy checks and prepare tenancy documentation.
· Carry out inventory reports.
· Conduct regular property inspections.
· Ensure all property compliance requirements are completed and maintained.
· Keep our property management software up to date with accurate records.
· Be available to assist with occasional out-of-hours emergencies, including evenings and weekends when required.
· Contribute ideas and suggestions to help improve the business.
About You
We're looking for someone who:
· Has a friendly, confident, and outgoing personality.
· Is keen to be part of a fast-growing local business.
· Holds a full UK driving licence and has access to their own vehicle.
· Has excellent communication and interpersonal skills.
· Is well organised with strong time management skills.
· Is confident using Microsoft Office and other computer systems.
· Has good local knowledge of Portsmouth and the surrounding areas.
· Works well independently as well as part of a team.
· Enjoys working towards targets – and earning an early finish on a Friday when the weekly target is achieved!
Hours
This is an office-based role from our home office in Bedhampton, Havant.
We are looking for either:
· Full-time: Monday to Friday, 8:30am – 4:30pm
or
· School hours: Monday to Friday, 9:30am – 2:30pm
Salary & Benefits
· Competitive salary (dependent on experience)
· Performance-related commission
· Full training provided by our experienced team
· 20 days annual leave plus bank holidays
· Company pension scheme
· Friendly, supportive team environment
· Regular team social events
· Excellent opportunities for career progression
Pay: £16,500.00-£26,500.00 per year
Benefits:
- Company events
- Company pension
Work Location: In person
