Bodyshop Administrator
Location: Hammond Accident Repair Centre (Halesworth)
Job Type: Full-Time, Permanent
Salary: Competitive, depending on experience
About the Role
We are seeking a highly organised and proactive Bodyshop Administrator to join our busy and successful accident repair centre. The successful candidate will play a key role in supporting the day-to-day administrative operations of the bodyshop, ensuring excellent customer service and efficient workflow management.
Key Responsibilities
- Managing customer enquiries via telephone, email, and in person.
- Booking vehicle repairs and coordinating appointments.
- Processing job cards, invoices, and repair documentation.
- Liaising with customers, insurers and suppliers.
- Updating internal systems with accurate repair and customer information.
- Monitoring repair progress and keeping customers informed.
- Handling vehicle collection and delivery paperwork.
- Supporting the Bodyshop Manager with administrative tasks and reporting.
- Maintaining accurate records and ensuring compliance with company procedures.
Requirements
- Previous administrative experience, ideally within the automotive, bodyshop, or accident repair industry.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to manage multiple tasks.
- Good working knowledge of Microsoft Office applications.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work effectively in a fast-paced environment.
- Experience using bodyshop management systems would be advantageous.
What We Offer
- Competitive salary.
- Company pension scheme.
- Friendly and supportive team environment.
- 22 Days holiday plus bank holidays.
- Company Discounts.
- Hours of work can be negotiated.
If you are an organised, customer-focused administrator looking for your next opportunity within the automotive repair sector, we would love to hear from you.
Pay: £14.00 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Work Location: In person
