With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.
What You’ll Be Doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Support Property Managers in delivering excellent service across residential portfolios.
- Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records.
- Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests.
- Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management.
- Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations.
- Conduct occasional site visits to build property knowledge and support service delivery.
What You Need to Succeed
- Strong administrative and organisational skills alongside attention to detail.
- Customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients
- Proficient IT user, able to use MS packages as well as a range of internal systems
- Experience of working in a similar role is desirable
Why Join Us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Benefit Platform: One online platform for all benefits and recognition
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
