FDM is a global business and technology consultancy seeking an Application Support Analyst (Linux & Trading Systems) to work for our client within the financial services sector. This is initially a 6-month contract with strong potential for extension and will be a hybrid role based in London.
Our client is looking for a technically minded support professional to join a team responsible for supporting critical trading and financial systems. The role will involve investigating application issues, monitoring system performance, troubleshooting connectivity problems, and supporting production environments that underpin key business operations.
The successful candidate will be comfortable working within Linux environments, have a good understanding of networking fundamentals, and possess a proactive approach to problem-solving. This position offers an excellent opportunity for someone looking to develop their expertise within financial technology and gain exposure to trading systems, market data flows, and financial messaging technologies.
This is a hands-on technical support role suited to someone who enjoys troubleshooting, analysing system behaviour, and collaborating with both technical and business stakeholders to ensure the smooth operation of critical applications.
Responsibilities
- Monitor and support business-critical applications within a production environment.
- Perform first-line investigation and troubleshooting of application, infrastructure, and connectivity issues.
- Work confidently within Linux environments, navigating file systems, reviewing logs, and identifying root causes of incidents.
- Monitor system health and respond to application alerts, incidents, and service disruptions.
- Conduct network connectivity testing using tools such as Ping, Telnet, SSH, and related utilities.
- Analyse application logs and system events to diagnose and resolve production issues.
- Escalate complex incidents to relevant technical teams while ensuring effective communication and ownership.
- Support incident management processes, ensuring issues are tracked and resolved within agreed service levels.
- Work closely with developers, infrastructure teams, and business users to investigate recurring issues and implement solutions.
- Assist with system maintenance activities, deployments, releases, and environment support.
