Quality Systems Manager
Location: Telford, Shropshire
Contract: Full-time | Permanent
Department: Quality & Technical
Start Date: ASAP
About the Role
We are delighted to be recruiting for a Quality Systems Manager to join a well-established and quality-driven food manufacturing business. This is a pivotal role responsible for maintaining and enhancing the site’s Quality Management System, ensuring full compliance with food safety standards, customer requirements, and industry regulations.
Reporting to the Technical Manager, you will play a key role in driving continuous improvement, supporting audits, and embedding a strong quality culture across the site.
Key Responsibilities
Quality Systems & Compliance
- Develop, implement, and maintain robust Quality Management Systems across the site.
- Ensure compliance with BRC (v9), food safety legislation, and customer codes of practice.
- Maintain document control for all procedures, policies, and specifications.
- Oversee traceability systems, including regular testing and audits.
- Manage supplier approval processes and maintain up-to-date certification records.
Operational & Technical Support
- Support HACCP systems to ensure ongoing food safety compliance.
- Assist with customer visits, audits, and third-party inspections.
- Oversee specification systems, ensuring accuracy and timely updates.
- Support New Product Development (NPD), including trials, testing, and technical validation.
- Manage calibration schedules and equipment compliance (e.g., X-ray, checkweighers).
Continuous Improvement & Collaboration
- Drive continuous improvement through audits, identifying non-conformances and implementing corrective actions.
- Work closely with production and cross-functional teams to ensure procedures are practical and effective.
- Support food safety training, inductions, and quality culture initiatives across the site.
About You
We’re looking for a proactive and detail-oriented quality professional with a strong background in food manufacturing.
Essential
- Experience within a food manufacturing environment.
- Strong knowledge of quality systems, food safety standards, and compliance requirements.
- Excellent attention to detail and problem-solving skills.
- Strong communication skills with the ability to influence and engage teams.
Desirable
- Experience within a high-risk manufacturing environment.
- Prior involvement in audits (BRC/customer).
- Exposure to NPD processes and supplier management.
Key Behaviours
- Professional, proactive, and solutions-focused approach.
- Strong organisational skills with the ability to manage priorities under pressure.
- Collaborative mindset with the ability to build strong working relationships.
- Committed to maintaining high standards of quality, safety, and compliance.
Why Join?
This is an excellent opportunity to join a respected food manufacturing business where quality and continuous improvement are at the heart of everything they do. You’ll have the opportunity to make a real impact, contribute to maintaining high standards, and develop your career within a supportive technical team.
Apply Now
If you’re ready to take the next step in your technical and quality career, we would love to hear from you.
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Company pension
- Free flu jabs
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay
Ability to commute/relocate:
- Telford, Shropshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Quality management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
