About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking confident, motivated and service-driven individuals to join our teams as Restaurant Supervisor at The Falmouth Hotel.
Please note, this role is based on 32 hours per week.
Responsibilities
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Support the day-to-day operation of the restaurant, ensuring smooth and professional service.
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Lead and motivate the team during service, setting the standard through example.
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Maintain exceptional standards of presentation, cleanliness and guest care.
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Handle guest enquiries, feedback and service recovery confidently and professionally.
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Support the training and development of team members to promote consistency and quality.
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Work closely with kitchen teams to ensure effective communication and seamless service.
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Assist with stock control, ordering and cash handling procedures where required.
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Support private dining and event service when needed.
Requirements
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Previous experience in a food and beverage supervisory role.
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Strong leadership skills with the ability to motivate and support a team.
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Excellent communication skills and a professional, positive manner.
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A proactive, hands-on approach with strong attention to detail.
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Ability to perform well under pressure in a busy environment.
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Flexibility to work evenings, weekends and holidays.
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A genuine commitment to delivering outstanding guest experiences.
Benefits
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100% shared tips
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Full training
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Opportunities to grow and progress within our four hotels
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Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
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Company Pension Contributions
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The chance to participate in charity fundraisers and environmental initiatives
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Staff rewards and parties
*Please not we do not ofer live in accommodation*
