Job Introduction
Technical Services Director
Central London – NW1 6AA
Full-Time | Permanent
£85,000 – £90,000 + Car Allowance + 12.5% Bonus + Flexible Benefits
A Rare Leadership Opportunity in Corporate FM
We are seeking an exceptional Technical Services Director to lead engineering and technical service delivery across a prestigious Integrated Facilities Management (IFM) contract in NW1 London.
This is a high-impact, senior leadership role with full accountability for technical operations, asset performance, and engineering compliance across a portfolio of four sites, including three in Central London and one in Glasgow, with Harewood Avenue as the primary operational hub.
This role requires a leader who can operate strategically at senior level, while also being highly visible, credible, and engaging with engineering teams on-site. You will set the standard, lead from the front, and play a critical role in delivering operational excellence across the contract.
Please note: This is a site-based leadership role. Candidates must be located within a commutable distance of Central London (NW1) to ensure consistent presence, responsiveness, and team engagement.
Key Responsibilities
Strategic Leadership & Client Partnership
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Act as a key member of the contract senior leadership team, reporting to the Account Director
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Build strong, credible relationships with client stakeholders as a trusted technical advisor
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Provide visible, hands-on leadership to engineering teams, driving engagement, standards, and performance
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Deputise for the Account Director where required
Technical Services & Operational Delivery
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Lead delivery of all hard FM / engineering services across four key sites within the portfolio (three in Central London and one in Glasgow)
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Take full responsibility for the safe, efficient operation and maintenance of all plant, systems, and critical assets
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Ensure maximum asset availability and reliability, minimising disruption to client operations
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Oversee subcontractors and supply chain partners to ensure high-quality, compliant service delivery
Asset Management, Compliance & Safety
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Hold full accountability for lifecycle asset management, ensuring assets are maintained, recorded, and optimised
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Ensure compliance with all statutory, regulatory, and engineering standards
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Embed and lead a strong health and safety culture, ensuring adherence to Safe Systems of Work (including RAMS and LOTO)
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Maintain accurate, audit-ready asset data, maintenance records, and compliance documentation
Commercial & Financial Responsibility
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Lead and support OPEX and CAPEX planning, including lifecycle and investment strategies
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Provide technical and commercial insight to drive cost efficiency and value
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Oversee delivery of maintenance programmes and capital investment projects
Continuous Improvement & Performance
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Drive continuous improvement across engineering services, systems, and processes
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Lead investigations, root cause analysis, and implementation of corrective actions
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Improve operational performance through effective use of systems, data, and workflows
Key Accountabilities
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Accountability for technical service delivery quality, asset integrity, and compliance performance
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Accountability for engineering team capability, performance, and professional standards
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Responsibility for forward maintenance planning and capital programme delivery
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Ownership of a strong, embedded safety culture across all sites
About You
We are looking for a highly credible and experienced FM technical leader with the presence, capability, and leadership style required to succeed in a complex corporate environment.
Essential Requirements
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Minimum NVQ Level 5 (or equivalent) in an engineering discipline – this is a mandatory requirement
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Significant experience within Facilities Management (FM), ideally within an IFM or corporate client environment
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Proven track record of leading multi-site engineering and technical services teams in critical environments
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Strong knowledge of engineering compliance, statutory regulations, and maintenance best practice
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Demonstrable ability to lead, motivate, and engage engineers, building a high-performance culture
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Strong client-facing experience with excellent stakeholder management skills
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Ability to prioritise, problem-solve, and make effective decisions under pressure
Desirable
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Experience with Maximo or similar CMMS platforms
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Knowledge of asset lifecycle management and CAPEX project delivery
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Financial or commercial awareness
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Experience of managing technical services in a data centre environment will be favourable
Why Join This Role
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Lead technical services on a flagship corporate contract
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Operate in a senior leadership role with real influence and visibility
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Join a culture focused on safety, excellence, and continuous improvement
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Competitive package including bonus, car allowance, and £1,300 flexible benefits fund
Additional Information
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Monday to Friday, 40 hours per week
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Site-based role in Central London
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Pre-employment checks required: DBS, credit history, and background screening
Apply Now
If you are a proven Technical Services leader within Facilities Management, with the experience and credibility to lead from the front and deliver excellence across a four-site portfolio across London and Glasgow, we welcome your application.
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.
For further details regarding our Sodexo benefits please see attached.
About The Company
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
