Since 1974, the Federation of Small Businesses (FSB) has been the trusted voice of millions of small businesses and self employed people across the UK. We support our members to start, run and grow their businesses through expert advice, market leading benefits, local support, and influential campaigning on the issues that matter most. We’re now looking for a Events Co-ordinator to join our team.
We’re looking for a highly organised and proactive Events Co-ordinator to join our team.
In this role, you’ll play a key part in the planning, coordination and delivery of high-quality events across the UK ranging from conferences and roadshows to virtual events and exhibitions.
Working closely with colleagues, partners, and suppliers, you’ll help ensure every event runs smoothly and delivers an excellent experience for all attendees.
As Events Co-ordinator, you will:
- Support the planning and delivery of a wide range of events, including in-person and virtual formats
- Coordinate event logistics with internal teams, venues, speakers, suppliers and delegates
- Manage event registrations and maintain CRM/event systems
- Prepare communications, joining instructions and event materials
- Organise travel, catering, AV and event resources
- Provide on-the-day support, including registration and troubleshooting
- Host and support online events where required
- Work with marketing teams on event promotion and content
- Collect feedback and support post-event analysis
- Assist with budgets, invoicing and reporting
Deliver excellent customer service, handling enquiries and resolving issues
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- Experience supporting or delivering events (planning, administration and execution)
- Strong organisational skills with the ability to manage multiple priorities
- Excellent verbal and written communication skills.
- Experience working with stakeholders such as venues, speakers and partners
- Proficiency with Microsoft Office and event/CRM platforms (e.g. Salesforce)
- Confidence using virtual event platforms
Ability to handle customer queries and resolve issues effectively
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- Experience in a customer-facing or events role
- Knowledge of event promotion tools
- Understanding of GDPR and data handling
Events, marketing or customer service qualification
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- A confident communicator with a professional and friendly approach
- Highly organised with great attention to detail
- Comfortable working independently and using your initiative
- A strong relationship builder
- Confident hosting events and engaging with audiences
- Full UK driving licence and access to a vehicle
- Willingness to travel across the UK for events
- Flexibility with working hours to support event delivery
Ability to work from home in a suitable environment
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At FSB, you’ll be part of an organisation that makes a tangible difference to small businesses. You’ll work in a supportive and collaborative environment, with the opportunity to influence policy and drive meaningful change.
In addition to a fulfilling career with FSB, you’ll also benefit from:
- 26 days holidays per year plus bank holidays with the option to buy 3 days with your Annual Flex Pot*
- Annual Flex Pot* to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership
- Health cash plan* (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing)
- Critical illness and income protection insurance*
- Enhanced Maternity and Paternity Pay
- Access to an employee assistance programme and mental health first aiders
Group Personal Pension (GPP)
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- Applicable on completion of probationary period and subject to terms
All applications to be received by 14 July 2026. Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful.
To apply for this role please email your CV and covering letter detailing how you meet the essential criteria to
[email protected] .
