Bar Supervisor – Friki Tiki
Location: Newcastle City CentreJob Type: Full-time / Part-timeReporting to: General Manager / Management Team
About the Role
We are looking for an enthusiastic, confident and experienced Bar Supervisor to join the team at Friki Tiki.
As a Bar Supervisor, you will play a key role in the day-to-day running of the venue, taking responsibility for shifts, supporting the management team and ensuring our staff and customers receive a high standard of service.
You will be a hands-on leader who is confident making decisions, managing a busy bar and keeping the team motivated during busy periods.
Key Responsibilities
- Take responsibility for the running of shifts, ensuring the bar operates smoothly and efficiently.
- Lead, motivate and support the team throughout each shift.
- Delegate tasks effectively and ensure staff are working to the required standards.
- Maintain high standards of customer service, cleanliness, presentation and venue standards.
- Work closely with the General Manager and management team to ensure the venue runs successfully.
- Assist the manager with stock ordering, deliveries and stock control, ensuring appropriate levels are maintained.
- Monitor stock levels throughout shifts and communicate any shortages or issues to management.
- Complete opening and closing duties and ensure all relevant procedures are followed.
- Deal confidently with customer queries, complaints and difficult situations.
- Ensure licensing, health & safety and company procedures are followed at all times.
- Support the training and development of new and existing team members.
- Monitor staff performance and provide feedback to management where necessary.
- Help maintain an organised, positive and professional working environment.
- Support the management team with events, promotions and busy trading periods.
- Be a positive role model for the team and lead by example.
What We’re Looking For
We’re looking for someone who:
- Has previous experience in a bar, hospitality or supervisory role.
- Is confident leading a team in a busy environment.
- Has excellent communication and people-management skills.
- Can remain calm and organised under pressure.
- Is reliable, responsible and able to use their own initiative.
- Has a strong understanding of customer service and hospitality standards.
- Is comfortable dealing with staff issues and customer complaints.
- Has good attention to detail, particularly around stock, cleanliness and venue standards.
- Is flexible and available to work evenings, weekends and busy periods.
- Brings a positive attitude and genuinely enjoys working in hospitality.
What We Offer
- A key role within a busy and exciting Newcastle venue.
- Opportunities to develop within the management team.
- A fun, fast-paced working environment.
- Staff discounts and benefits.
- Training and development opportunities.
- The opportunity to take ownership of shifts and make a real impact within the venue.
If you’re an experienced hospitality professional who is ready to take the next step and become an important part of the Friki Tiki management team, we’d love to hear from you.
Pay: £13.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Supervising: 1 year (required)
Work Location: In person
