Job Ref: GAL1034
Branch: Roe Valley Resort
Location: Roe Valley Resort , Londonderry
Salary/Benefits: Benefits including dine for free in our restaurants, use of our spas, private health insurance and more
Contract type: Permanent
Hours: Full Time
Hours per week: 5 days out of 7 – to include evenings and weekends
Posted date: 29/07/2026
Closing date: 07/08/2026
Location: Roe Valley Resort
Department: Weddings Events
Reports to: Weddings Events Manager
Salary - £28k
HOURS OF WORK: 5 days out of 7 – to include evenings and weekends
Job Purpose
The Wedding Events Administrative Assistant will provide efficient administrative and customer service support to the Weddings Events team at Roe Valley Resort. The role will support the smooth coordination of wedding and event enquiries, appointments, operational communication and event administration.
This is a highly organised role that requires excellent attention to detail, strong communication skills and a professional, friendly approach when dealing with customers and internal teams. The successful candidate will be confident communicating with customers and providing a high standard of customer service.
Key Responsibilities
- Handle telephone and email communication in a professional and helpful manner
- Assist with the initial response to wedding and event enquiries, ensuring all enquiries are responded to in a timely and professional manner.
- Be confident communicating with customers and providing a high standard of customer service.
- Maintain accurate records relating to weddings and events, ensuring information is updated in a timely manner.
- Support the Weddings Events team with general administration and reporting requirements.
- Ensure all relevant information is accurately recorded on the appropriate systems.
- Prepare and issue weekly business sheets for the Operations team, ensuring all relevant information for the week ahead is accurate and up to date.
- Update business sheets promptly when changes are made to wedding or event details.
- Ensure operational departments are kept informed of relevant changes to upcoming weddings and events.
- Coordinate the preparation and printing of wedding and event stationery, including menus, table plans and other relevant event materials ensuring they are accurate and professionally presented.
Essential Criteria
- Excellent customer service and communication skills.
- Strong written and verbal communication skills.
- Excellent attention to detail and a high level of accuracy.
- Good literacy and numeracy skills.
- Strong organisational and administrative skills.
- Ability to manage multiple tasks and prioritise workload effectively.
- Good IT skills and confidence in using computer systems and Microsoft Office applications.
- Ability to work independently and as part of a wider team.
- A professional, friendly and helpful approach.
Perks of the job!!
We’re?passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want?to extend your knowledge, Galgorm Collection can offer you?an?endless?amount?of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Spa Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact [email protected]
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Join Our Team at Roe Valley Resort
Set amidst the stunning Roe Valley Country Park in Limavady, County Derry-Londonderry, our resort is more than just a destination—it’s a vibrant workplace where hospitality meets excellence. Overlooking our own 18-hole golf course, we offer guests unforgettable experiences, and we need passionate individuals to help make that happen.
As part of our team, you’ll contribute to creating family getaways, golfing breaks, and romantic escapes. Our facilities include a family pool, jacuzzi, sauna, steam room, and an adventure playground, as well as an arcade and helter skelter. We even offer unique experiences like inflatable jet skis and mini 4x4 driving for kids. Every day brings opportunities to delight guests and make lasting memories.
We have 118 guestrooms and three dog-friendly residences, plus two fantastic dining venues: the Coach House and Fratelli, our Italian restaurant where kids build their own pizzas. Whether you’re greeting guests at reception, preparing delicious meals, or ensuring our leisure facilities run smoothly, your role will be key to delivering exceptional service.
Working here means joining a supportive team that values creativity, professionalism, and growth. You’ll enjoy a dynamic environment with opportunities to learn new skills, advance your career, and be part of a resort that locals and visitors love. If you’re enthusiastic, customer-focused, and ready to make a difference, we’d love to hear from you.
Why Work With Us?
- Be part of a renowned resort in a beautiful location.
- Enjoy a variety of roles across hospitality, leisure, and guest services.
- Access training and development opportunities.
- Join a team that takes pride in creating unforgettable experiences.
Start your journey with us today—help us welcome guests and create memories that last a lifetime!
