MEDICAL ADMINISTRATOR
Sid Valley Practice is seeking a motivated and enthusiastic individual to join our Medical Administration team as a full-time Medical Administrator (Care Co-ordinator). This permanent role offers a contract for up to 37 hours per week, working 4 days per week to ensure optimal staffing levels.
Key Responsibilities:
- Administrative Support: Provide efficient and accurate services for GPs and health professionals, including the preparation of letters, reports, and patient referrals.
- Patient Interaction: Handle incoming and outgoing telephone calls to facilitate timely and appropriate communications, take messages and address queries.
- Appointment Coordination: Assist with booking appointments both at the surgery and wider NHS services.
- Task Management: Action tasks sent by doctors promptly and efficiently, including emailing urgent letters and referrals.
- Data Management: Maintain accurate medical data, ensuring that patient records, addresses, and protocols are up-to-date.
- Administrative Duties: Support the registration of new patients, manage daily administrative tasks, and assist with medical and insurance records retrieval.
- Collaboration: Work closely with the clinical team to provide exceptional patient service and assist with booking telephone appointments as needed
About You:
The successful applicant will:
- Demonstrate the ability to manage a fast-paced, ever-changing workload.
- Possess excellent customer service skills and a caring approach to patients.
- Be highly organised, with the ability to prioritise tasks and multitask effectively.
- Have good IT skills and a willingness to learn new systems.
- Exhibit strong communication skills.
Benefits:
- Training: Full training will be provided, making this an excellent opportunity for those without medical administration experience.
- NHS Pension Scheme: Available to all staff.
- Compensation: Competitive pay structure, starting on the national minimum wage and increasing with experience.
How to Apply:
Please contact Steph Raistrick at [email protected] for an application form, full job description and person specification.
Closing date: 9am on Monday 27th July 2026. Please note, we reserve the right to close this vacancy early if we receive sufficient applications. Provisional date for interviews: Thursday 30th July 2026.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Benefits:
- Company events
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
