Renewals Specialist | Customer Success | United States | Remote or Hybrid
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We’re searching for a US-based Renewals Specialist to join our Customer Success team, so that we can drive a seamless, consistent renewal experience that maximizes retention and customer satisfaction. The Renewals Specialist will manage the end-to-end renewal lifecycle for assigned accounts to support recurring revenue, strengthen client relationships, and contribute to the mission of safer healthcare through long-term customer partnerships.
This is an exciting time to join RLDatix as we are in the midst of building the Customer Success function. We're looking for individuals who like the challenge of building and transforming.
How You’ll Spend Your Time
Collaborate with internal teams (Customer Success, Sales, Finance, Legal) to optimize playbooks, governance, and renewal strategy
What Kind of Things We’re Most Interested in You Having
We are open to remote or hybrid candidates for this role. If you are located within a 1-hour drive of one of our offices (Chicago, IL; Carmel, IN; Toronto, ON; Charleston, SC; Lehi, UT), you would be considered a hybrid employee. We ask that our hybrid employees work in office approximately 50% of the month.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [email protected].
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
