Join the Team That Makes Jewellery Fun
At Jewells, jewellery is more than an accessory — it’s a way to express yourself, build your style, and celebrate everyday moments. We’re looking for Customer Experience Advisors to join our team and help create exceptional, confidence-building experiences for every customer who walks through our doors.
If you love working with people, enjoy a fast-paced retail environment, and want to be part of a brand where energy, style, and experience come first — we’d love to meet you.
What You’ll Be Doing
- Create exceptional experiences – Welcome customers, build connections, and make every visit memorable
- Style & advise – Help customers discover jewellery they love and build stacks that reflect their personal style
- Pierce with care – Deliver safe, professional piercing services once fully trained (training provided)
- Drive performance – Support store sales targets and contribute to team success
- Maintain standards – Keep the store and piercing studio clean, safe, and visually inspiring
Piercing Training & Requirement
Piercing services form a core part of this role for employees contracted to work more than 5 hours per week.
Where applicable, you’ll receive fully paid training and accreditation to become a certified Jewells piercer. Once trained, piercing services form part of your role responsibilities.
What We’re Looking For
- A positive, confident person who enjoys working with customers
- Passion for jewellery, fashion, and styling
- Strong communication and people skills
- A team player with a proactive attitude
- Retail or customer-facing experience is a bonus, but not essential
Why You’ll Love Working With Us
- Competitive hourly pay + commission
- Fully paid piercing training and accreditation
- Jewellery allowance and team discounts
- Career progression opportunities
- A supportive, fun, and energetic team environment
