About you:
The ideal candidate will be passionate about providing the best customer service for all our Guests, ensuring that we meet all their needs.
Ideally, you will have previous experience in a similar role, with good knowledge of hotel systems such as Opera and Reserve. You will have excellent IT and communication skills. As an organised and outgoing individual, you will not be fazed by the diverse and challenging situations you will deal with.
What we offer
Salary: 23,809.5 per annum
12 complimentary nights per year across Hyatt Hotels worldwide
Discounted stays for you and your family from day one
Discount on food & beverage when dining as a guest at selected Hyatt Hotels
Complimentary meals on duty
28 days holiday including bank holidays (increasing to 33 days)
Extensive learning and development opportunities
Headspace membership and access to our Employee Assistance Programme
A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters
Clear career progression and global mobility within Hyatt Hotels
Why join Hyatt?
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Front Office Host/ess role and start your journey with Hyatt Hotels!
