Job Overview
We are seeking a proactive and organised Assistant Property Manager / New Lets Coordinator to join our dynamic team. This role involves supporting the property management operations, coordinating new lettings, and ensuring excellent communication with prospective tenants. The successful candidate will possess strong administrative skills, experience with property management software, and a customer-focused approach. This position offers an excellent opportunity to develop your career within the property sector, contributing to a professional and welcoming environment.
Join our team as a Assistant Property Manager & New Lets Coordinator. Secure a flexible London-based role offering up to £30,000 per annum and two days of remote working each week.
The Role
Position: Assistant Property Manager / New Lets Coordinator
Location: Holloway/Archway, London (Hybrid: 3 days office/portfolio, 2 days remote)
Salary: £30,000 - £35,000 per annum (Depending on experience)
Type: Full-time, Permanent
Purpose: Manage a portfolio of around 50 properties, delivering seamless tenant onboarding and top-tier maintenance support and progress a new let application from offer agreed to move in.
General Duties
Portfolio Management: Manage a dedicated portfolio of around 50 properties.
Maintenance: Assist with day-to-day maintenance, including arranging, monitoring, and resolving repairs.
Quotes: Prepare and review contractor quotations to present clearly to clients.
Communication: Handle telephone and written queries, liaising daily between landlords, tenants, and contractors.
Compliance: Book safety certificates, maintain correct property files, and assist with management portfolio compliance audits.
Client Relations: Build one-to-one care and relationships with clients from the point of instruction via face-to-face or video calls.
Move-ins: Complete move-in packs, verify documentation, and ensure properties are fully ready for tenants.
Inspections: Carry out pre-management visits to build property files and perform 6-monthly inspections with full reporting and remedial follow-ups.
Terminations: Assist with the tenant checkout process and ensure correct documentation is provided to all parties.
Discretion: Maintain strict customer confidentiality and remain discretionary at all times.
New Lets – Progress new let from offer stage to move in – including drafting the PTA
What We Are Looking For
Licence: A clean UK driving licence is mandatory for portfolio travel, inspections, and visits.
Experience: 1–2 years in London residential lettings or property administration.
Compliance Knowledge: Solid understanding of current UK right-to-rent and safety regulations.
Tech Savvy: Experience using property management software (e.g., Alto, Goodlord).
Skills: Exceptional multitasking skills, sharp attention to detail, and a disciplined work ethic when working from home.
What We Offer
Hybrid working model with two days of remote work per week.
Competitive base salary of up to £35,000 based on experience.
Clear pathways for career progression into full portfolio management.
A supportive, energetic team culture.
To Apply If you are interested in this role, please apply today and we will contact all
Pay: £30,000.00-£35,000.00 per year
Experience:
- New Lets/Property Management: 1 year (preferred)
Work Location: Hybrid remote in London N19 5SE
