Department: River Cruise Product
Reports to: Head of Product Cruising
Hours: Full time, 37.5 hours per week (2 office days plus occasional international travel)
Role Purpose
This is a fantastic opportunity for someone at the early stages of their Product career who is keen to learn, build experience and grow within a market‑leading travel business. As a Graduate Product Executive, you will support the delivery and ongoing development of our cruise product, working closely with Product Managers and experienced colleagues across the business.
You’ll develop a practical understanding of how cruises are designed, priced, improved and delivered. Working across teams, you’ll help review how processes operate between departments and support improvements that make ways of working clearer, more efficient and more effective.
Through collaboration with stakeholders across Commercial, Operations, Marketing and Quality, you’ll build a strong grounding in guest experience, quality standards and commercial decision‑making. This role is an excellent entry point for someone curious, analytical and motivated to build a long‑term career in travel product.
Key Responsibilities
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Product & Commercial
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Support theday‑to‑daymanagement of cruise products, helping keep itineraries,pricingand product informationaccurateand up to date
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Assist Product Managers with product development activity, including research,updatesand enhancements
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Build an understanding of commercial decision making
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Carry out competitor and market research to support product improvements
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Maintainaccurateproduct data across systems,reportsand documentation
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Takeincreasingownership of defined tasks end to end, workingindependentlyday‑to‑daywith guidance from your manager
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Quality & Guest Experience
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Support the monitoring and review of guest feedbackandpost‑tripinsights
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Identifytrends or recurring issues and feed recommendations into product improvements
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Ensureproduct contentisaccurate,meetsquality standards and alignswith guest expectations
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Work with internal teams to support the resolution of product orquality‑relatedissues that mayimpactthe guest experience
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Develop an understanding of howproduct decisions, operational delivery and quality come together to share the end-to-end guest journey
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Supplier & Stakeholder Management
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Day‑to‑daycollaboration with both internal and external stakeholdersthrough information gathering, updates, negotiations and issue resolution
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Learn how supplier relationships are managedtomaintainquality and value
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Support review of cross-team processes andcontbruiteto improvements that increase efficiency
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Shadow product managers in cross-team discussions, building confidence and independence in stakeholder communication over time.
What’s in it for you?
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A Real CareerPath:Clear progression through the Product Career Pathwayin a market-leading travel business, with development support at every stage
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Hands‑OnLearning:Learn directly from experienced Product Managers and senior leaders, buildingcommercial awareness, supplierknowledgeanddecision‑makingconfidence
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Responsibility, Not Just Admin:Youwon’tbe “just supporting” –you’llbe trusted with real work that makes a visible difference
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Travel Industry Exposure: Developdeep destination knowledge and insight into the cruise industry, with opportunities to support overseas visits and product research as you grow
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Supportive Culture: Afriendly, collaborative Product team that values curiosity, attention to detail and continuous improvement
Who are we looking for?
We welcome applications from graduates from a wide range of degrees – including (but not limited to): Business, Geography, Travel & Tourism, Mathematics, Marketing, Economics, Languages, Project Management, Data & Analytics, or similar.
You’ll also be:
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Curious,organisedand keen to understand how things work
- Comfortable working with data,systemsand structured information
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Confident communicating with colleagues atdifferent levels
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Proactive,adaptableand eager to learn
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Interested in travel,destinationsand product development
