Your first step into a career in Financial Services starts here!
Downton & Ali Associates are looking for an enthusiastic, organised and friendly person to join their team as a Level 3 Business Administrator Apprentice.
If you're looking for your first proper step into the world of work, enjoy working with people and computers, and want the opportunity to build a long-term career rather than simply find a job, this could be the perfect opportunity for you.
You don't need experience in financial services — we'll help you learn.
Build a career, not just a qualification
This apprenticeship is an opportunity to earn while you learn, gaining a recognised Level 3 Business Administrator qualification while getting valuable experience in a professional financial services business.
You'll work alongside experienced colleagues and financial advisers, learning how the business operates and developing skills that will be useful throughout your career.
And it doesn't have to stop when the apprenticeship finishes.
For the right person, this role could be the start of a long-term career in financial services, with opportunities to take on more responsibility, move into higher-level roles and undertake additional training and professional qualifications as you progress.
What will you be doing?
You'll become an important part of the team, helping with the day-to-day running of the business.
Your role will include:
- Answering the telephone and passing messages to the right person.
- Booking appointments for our financial advisers.
- Entering and updating information on different computer systems.
- Organising online documents and folders.
- Managing emails and sending updates.
- Following up with lenders, solicitors and clients for updates.
- Printing, scanning and preparing documents.
- Helping with marketing, including emails and social media.
- Dealing with incoming and outgoing post.
- Supporting the wider team with general office administration.
- Learning how to handle confidential client information appropriately.
- Taking on new tasks and responsibilities as your knowledge and confidence grow.
No two days will necessarily be the same, and you'll have the chance to learn about different aspects of a professional financial services business.
What could this lead to?
That's the exciting part.
We want this apprenticeship to be the beginning of your career journey.
As you gain experience and complete your apprenticeship, there may be opportunities to progress into more senior administration and support roles and, with further training, explore other areas of financial services.
Your career could develop in areas such as:
Business Administration → Senior Administration → Adviser Support / Paraplanning / Operations → Further Professional Training & Career Progression
The exact path will depend on your interests, strengths and ambitions — but we're keen to support the right person who wants to learn and progress.
What we're looking for
We're not expecting you to know everything already.
We're looking for someone who is:
- Friendly and approachable.
- Reliable and punctual.
- Organised and able to keep track of different tasks.
- Comfortable speaking to people on the phone.
- Interested in learning new things.
- Confident using a computer, or willing to learn.
- Able to work carefully and pay attention to detail.
- Professional and trustworthy.
- Happy working as part of a team.
- Positive and willing to get involved.
- Keen to develop themselves and build a career.
Most importantly, we want someone with the right attitude.
If you're enthusiastic, willing to learn and prepared to work hard, we'll help you develop the skills and knowledge you need.
Earn while you learn
You'll be employed by Downton & Ali Associates while completing your Level 3 Business Administrator Apprenticeship.
You'll receive:
- A salary while you learn.
- On-the-job experience.
- Support and training from experienced colleagues.
- A recognised Level 3 qualification.
- Valuable experience to put on your CV.
- Opportunities to develop and take on more responsibility.
- The potential to continue your career with us after completing your apprenticeship.
About Downton & Ali Associates
Downton & Ali Associates are a professional financial services business, helping clients with areas including mortgages, pensions, investments, protection and business financial services.
We're a people-focused business, and relationships are at the heart of what we do.
As part of our team, you'll get the opportunity to see how a professional financial services business works from the inside and develop skills that could stay with you throughout your working life.
Ready to start your career?
If you're looking for an apprenticeship where you can learn, earn, gain real experience and build towards a long-term career, we'd love to hear from you.
You don't need to have your whole career mapped out yet.
You just need to be keen to learn, ready to get stuck in and excited about what you could achieve.
Apply now and take your first step into Financial Services!
Pay: From £17,000.00 per year
Work Location: Hybrid remote in West Wickham BR4 9HY
