Dior are currently seeking driven and passionate Sales Associates to join the opening team of their new beautiful boutique in Heathrow Airport, Terminal 5.
Responsibilities:
- To greet, serve and advise customers, giving the highest standard of customer service at all times
- Develop loyalty with the customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
- To deal effectively with customer complaints by liaising with the line manager when necessary
- Ensure knowledge of sales targets and department performance on a daily and weekly basis
- Follow all stock management procedures
- Support the team to maintain the highest standards of housekeeping and display within the department
- To be conversant with selling systems, cash and credit and exchange procedures
- To maintain the highest standards of housekeeping and retail standards within the store
- Take all actions necessary to maximise security and prevent theft of product
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
- Participate in team meetings and make a positive contribution
- To carry out any additional duties as directed by the management team
