£31,350* - £39,600* per annum | 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re proactive, reliable, and ready to take on any challenge.
Just like you.
At Lidl GB, delivering exceptional customer care and maintaining the highest standards of quality are at the heart of everything we do . Our Customer Care team is looking for an enthusiastic, analytical, and highly articulate Customer Quality Administrator.
In this pivotal role, you will be key to upholding high-quality processing and professional communication across all customer interactions, ensuring full compliance with national and international standards. You will serve as an escalation point for executive-level communications, evaluate customer data to deliver strategic insights for management, and actively track and support key performance indicators (KPIs) across the business.
If you thrive on data-driven problem solving, possess exceptional written communication skills, and excel at managing relationships with diverse stakeholders, this is the perfect opportunity for you.
At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.
