Are you ready to work in a dynamic, creative and collaborative
environment? Our impressive client base and friendly team make
Absolute a great place to work, offering the opportunity to use cutting
edge technologies on sizable projects that offer a real challenge and
sense of achievement. You’ll be part of an expert team of eCommerce
Certified developers and Solution Specialists, imparting your own
eCommerce knowledge whilst learning new technologies and
methodologies.
Benefits include
• Hybrid working
- Flexible start and finish times
- Magento and Shopify certification: Solutions Specialist - tutoring,
study aids plus all exams are paid for
- Competitive salary and good career prospects with annual appraisals
- 20 days holiday (plus public holidays) and an extra day for each year
worked at Absolute
- Latest kit and software - laptop or setup of your choice
- Childcare and eye care vouchers
- Free food & drinks – Nespresso coffee, fruit & snacks.
Profile
You’ll already have agency and / or client experience with eCommerce,
but are now looking to take your career to the next level. In return we
can offer you an environment in which you can develop your skills and
the opportunity to work with a variety of exciting clients on innovative
projects.
The Role
You’ll act as the main liaison between clients and our internal team
of developers, managing multiple Magento and Shopify Support
Accounts and ensuring they meet estimates, specifications and delivery
milestones / deadlines. Being able to interpret the clients requirements
and feedback clearly to internal stakeholders is essential.
You’ll monitor a dedicated ticketing board for each of your clients,
providing feedback and estimates for new requests and will reconcile
time at the end of each month, ensuring that invoices are sent to the
client in line with the monthly hours used. You’ll also be responsible
for some aspects of training on your tickets and will provide assistance
and support for certain CMS admin functions. In addition, you’ll be
highly organised as you’ll be managing resource requirements for your
accounts in an ever changing schedule, supplying updates on a regular
basis.
An understanding of current web eCommerce technology is a must-
have.
What we’d like to see
• Experience of eCommerce sites’ CMS admin - client and / or agency
- Experience of digital design and development processes
- Management of deadlines and budgets
- Analysing data to provide useful insights
- Generation of invoices and forecasting
- A good understanding of website and domain hosting
- Experience of balancing multiple client requests in a busy
environment
- A desire to develop a career with a digital agency
- A pleasant, positive and proactive character
- Growing accounts / improving performance
Experience working with the following would be
advantageous
• Synergist
- Mantis or similar bug tracking software
Send your CV to [email protected] with details of previous
experience - No agencies please.
Account Manager
Pay
Dependent on Experience
Required
Monday - Friday
Location
Remote/Nottingham Office (once per month)
Absolute are a multi-award winning Adobe Silver Solution and Shopify Plus Partner, based in Nottingham. We
were established in 1994 and have a longstanding reputation for excellent work. We specialise in Magento and
Shopify eCommerce website design & build, plus digital strategy, branding and print design to complete the full
marketing solution.
Cowshed One
Blackford Bridge Farm
Longhedge Lane
Sibthorpe
Nottingham
NG23 5PN
T. 0115 953 4800
E. [email protected]
absolute-design.co.uk
Absolute Design Associates Ltd.
Registered in England & Wales No: 2942040. VAT No: 610 741 673
