Job title: Project Support Administrator
Location: Head office - Silverdale, Newcastle under Lyme
Salary: £25,500
Hours: 37.5 hours per week, Monday to Friday
Environmental Essentials are a well-established asbestos, air hygiene, water hygiene, occupational hygiene, and health and safety company.
With several offices across the UK and an excellent reputation for delivering a first class, we deliver a quality focused service to a number of high-profile clients.
We are looking for a Project Support Administrator to join our head office based team in Newcastle under Lyme.
The job role
- Responsible for the mobilisation of workflow processes; receipt of client orders, scheduling of works, preparation and allocation of job packs, data and liaison with client stakeholders, tenants and building occupiers by phone for real time responses.
- Effective utilisation of staff to ensure productivity and profitability.
- Liaise with Project Managers with respect to use of portals, technical and skill-set requirements, allocation of both contract and non-contracted works, assist in communication of site methods/scope/requirements.
- Ensure purchase order data is accurate and added promptly.
- Liaise with client directly where orders are unclear, not received or there is conflict in the data provided.
- Monitoring and escalation (where appropriate) of client KPIs.
- Assist site staff when required with day to day work related issues.
·- Create effective and positive internal working relationships so that diary and schedule changes and conflicts can be accommodated and resolved quickly and efficiently, jobs are planned and fulfilled to agreed standards/ expectations.
- Respond to queries and requests from the finance team promptly and accurately so that invoicing and cash management process remains efficient.
- Able to process new simple requests that get called / emailed through without direction of a Project Manager for existing and new clients (e.g. Bulk samples).
- Administrative tasks as allocated by the Office Manager and /or Project Managers.
About you
· Experience of working within a fast-paced office environment.
· Experience with Microsoft Office applications.
· Detailed knowledge of domestic and commercial workstreams and KPIs.
· Customer-focused and effective in both written and verbal communal communication.
· Ability to prioritise tasks effectively and manage a high volume, varying workload.
· Team Player, can-do attitude with the ability to work autonomously when required
Benefits
· 23 days annual leave + Bank holidays
· Sick Pay
· Life Assurance
· Health Cash Plan
· Refer a Friend Scheme
· Employee Assistance Programme
· Pension Scheme
At Environmental Essentials, we are dedicated to fostering an inclusive and diverse workplace where equality is at the core of everything we do. Our hiring process is driven by qualifications, skills, and the potential to succeed in the role—ensuring equal opportunities for all.
Click 'Apply' and start your journey with us. Join a forward-thinking team committed to ensuring People, Places and Spaces are Safe.
Pay: £25,500.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Life insurance
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
