Job Overview
Join our dynamic team as a Travel Desk Assistant, where your enthusiasm and organizational skills will drive seamless travel arrangements for our staff and guests. In this lively role, you will coordinate all travel-related activities, ensuring smooth booking processes, accurate documentation, and exceptional service. Your proactive approach will contribute to a positive experience for everyone involved, making travel planning efficient, enjoyable, and stress-free.
Responsibilities
- Manage and coordinate travel bookings including flights, accommodations, transportation, and visas with precision and attention to detail
- Provide expert advice on travel options, routes, and best practices to staff and guests
- Maintain up-to-date knowledge of hotel options, travel policies, and industry trends in hospitality
- Process travel requests promptly while ensuring compliance with organizational policies and budget guidelines
- Keep accurate records of all bookings, itineraries, and related documentation for easy reference and reporting
- Assist travelers with special requests or changes to their itineraries to ensure a smooth journey
- Collaborate with hotels, airlines, and transportation providers to secure the best rates and services
Qualifications
- Prior experience in hotel or hospitality environments is highly desirable
- Strong organizational skills with the ability to multitask effectively in a fast-paced setting
- Excellent communication skills to liaise confidently with vendors and travelers
- Knowledge of travel booking systems or relevant software is a plus
- Ability to work independently while maintaining a positive attitude and proactive approach
- A passion for hospitality and delivering outstanding service to all clients
Pay: £26,000.00 per year
Benefits:
- Childcare
- Discounted or free food
- Private medical insurance
- Shuttle service provided
Work Location: In person
