Fitness & Member Experience Apprentice | Cloud Nine Ladies Gym & Wellness
Location: Cloud Nine, Bromley BR1
Hours: 30 hours per week on a shift rota
Start Date: September 2026
Qualification: Level 2 Fitness Instructor and Level 3 Personal Trainer
Pay: From £8.00 per hour
About Cloud Nine
Cloud Nine is a premium ladies only gym and wellness concept, and we are excited to be opening our brand new Bromley location this September.
We are creating a different kind of gym experience. One that is welcoming, supportive, personal and community focused, combining fitness, wellness and exceptional member service under one roof.
We are now looking for an enthusiastic apprentice to join our founding Bromley team and begin their career within the fitness industry.
The Opportunity
This is an excellent opportunity for someone looking to build a long term career in fitness, Personal Training or gym management.
You will work as part of our club team while completing recognised Level 2 Fitness Instructor and Level 3 Personal Trainer qualifications through our approved training provider.
Your course and training costs will be fully covered while you gain real hands on experience working within a premium gym and wellness environment.
This role is about much more than simply learning how to coach in the gym. You will also learn how to deliver an exceptional member experience, build relationships with members and understand how a successful fitness business operates.
What You’ll Be Doing
As your knowledge and confidence develop, your responsibilities will include:
- Welcoming members and creating a friendly and positive atmosphere throughout the club
- Building genuine relationships with members and becoming a familiar face within the Cloud Nine community
- Proactively engaging with members and offering support
- Supporting members on the gym floor and helping them feel comfortable and confident
- Learning how to plan and deliver member inductions
- Developing your knowledge of exercise technique, programming and fitness coaching
- Assisting with and eventually delivering group fitness classes
- Supporting qualified coaches and Personal Trainers
- Conducting gym tours and introducing prospective members to Cloud Nine
- Assisting with member enquiries at reception and throughout the club
- Supporting local marketing, promotional events and community activity
- Helping maintain exceptional standards of cleanliness and presentation
- Completing routine club and health and safety checks
- Learning how to provide an excellent experience throughout every stage of the member journey
As you progress through your apprenticeship, you will take on greater responsibility and have the opportunity to develop your own coaching and Personal Training skills.
What We’re Looking For
Previous experience in the fitness industry is not essential.
We are much more interested in finding someone with the right attitude, personality and willingness to learn.
We are looking for someone who is:
- Friendly, confident and approachable
- Naturally comfortable talking to people
- Passionate about fitness, health and wellbeing
- Keen to build a career within the fitness industry
- Proactive and willing to get involved
- Reliable and responsible
- Positive and enthusiastic
- Comfortable working as part of a team
- Willing to learn and develop new skills
- Committed to completing their apprenticeship qualifications
Experience in fitness, sport, hospitality, retail, sales or another customer focused environment would be beneficial but is not essential.
Applicants must meet the eligibility requirements for the apprenticeship programme.
Pay
This is a paid apprenticeship position.
First year apprenticeship rate: £8.00 per hour
The apprentice rate applies to apprentices aged under 19 and apprentices aged 19 or over who are in the first year of their apprenticeship.
Once an apprentice aged 19 or over has completed the first year of their apprenticeship, their pay will increase to at least the applicable National Minimum Wage for their age.
Current rates are:
- Aged 18 to 20: £10.85 per hour
- Aged 21 and over: £12.71 per hour
Anyone who remains under 19 can continue to be paid the apprentice rate while completing their apprenticeship.
Pay rates will be reviewed in line with future statutory National Minimum Wage increases.
What You’ll Gain
- Level 2 Fitness Instructor qualification
- Level 3 Personal Trainer qualification
- Course and training costs fully covered
- 30 hours of paid employment per week
- Paid apprenticeship training and study time
- Paid annual leave
- Real hands on experience within a premium gym and wellness environment
- Experience delivering classes, inductions and member support
- Training in customer service, member experience and club operations
- Ongoing support from experienced fitness professionals and managers
- Complimentary access to Cloud Nine facilities
- Opportunities for further training and career progression
Your Career After the Apprenticeship
We want our apprentices to build careers with Cloud Nine.
Successful apprentices may have opportunities to progress into roles including:
- Member Experience & Fitness Coach
- Personal Trainer
- Senior Fitness Coach
- Club Management
- Other roles across the growing Cloud Nine business
Working Hours
The role is 30 hours per week on a shift rota.
You will need to be available for a mixture of shifts, which may include early mornings, evenings and weekends.
Starting September 2026
If you are enthusiastic about fitness, enjoy working with people and want to build a career within the industry, this is a fantastic opportunity to learn, gain recognised qualifications and develop real experience from day one.
Job Types: Full-time, Permanent, Apprenticeship
Pay: £8.00 per hour
Application question(s):
- Where will you be commuting from? What is your travel time to Bromley BR1 1DN?
- Do you have any experience in fitness?
- Why do you think you are a good candidate for this role?
- Why would you like to work at Cloud Nine Bromley?
- Please send some days and times you are available for interview
Work Location: In person
