About Us
We are a Real Estate agency specializing in lettings properties across London.
Our mission is to provide the best possible real estate experience for our clients by delivering exceptional service and building long lasting relationships.
Overview
We are seeking a highly motivated and detail-oriented Real Estate Office Administrator to join our dynamic team. The ideal candidate will have excellent organizational skills and the ability to manage multiple tasks efficiently. This role is crucial in ensuring the smooth day-to-day operations of our office, handling tenant communications, maintenance coordination, and administrative tasks.
Key Responsibilities
Daily Tasks:
✅ Check and organize check-ins and check-outs, ensuring rooms are clean and ready.
✅ Manage maintenance requests, update issue logs, and escalate unresolved problems to the property manager.
✅ Respond to tenant inquiries regarding property issues, cleaning concerns, and general questions via email and phone.
✅ Review and track cleaning reports, ensuring that all tasks are completed to standard.
✅ Answer phone calls professionally and assist clients with any concerns.
✅ Regularly Inspect properties and take manage the repairs & maintenance of properties.
End-of-Day Tasks:
✅ Prepare and distribute the next day’s maintenance schedule.
✅ Notify tenants about upcoming maintenance visits.
Additional Administrative Duties:
✅ Maintain accurate records, data entry, and document organization.
✅ Manage office supplies and maintain an organized work environment.
✅ Coordinate meetings and appointments, ensuring all materials are prepared in advance.
✅ Assist with bookkeeping tasks, including invoicing and expense tracking.
Qualifications & Requirements:
- Proven experience in an administrative or property management role is preferred but not essential.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills, both written and verbal (English required).
- Ability to work independently and efficiently in a fast-paced environment.
- Proficiency in using office software and email management tools.
- Strong data entry skills with a focus on accuracy.
Why Join Us?
✨ Work with a dynamic real estate agency in London.
✨ Gain valuable experience in property management and administration.
✨ Join a supportive and professional team.
How to Apply:
If you're ready to contribute to a growing real estate business while developing your administrative skills, apply today with your CV and a short cover letter explaining why you would be a great fit!
Job Types: Full-time, Permanent
Pay: £20,000.00-£28,000.00 per year
Benefits:
- Company events
- Free parking
Experience:
- Office: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
